Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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Strong proficiency in Excel and PowerPoint, with the ability to translate financial data, business performance and operating metrics into clear management and investor-facing materials
Self-driven, accountable and able to work with urgency, minimal supervision and strong attention to detail
Ability to be a team player and act professionally and ethically
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Brand Consistency & Excellence: Ensure brand messaging, identity, and campaigns are consistent, impactful, and up to the highest standards. Position the brand to always be top-of-mind and industry-leading in the market.
Data-Driven Decision Making: Conduct thorough market research and competitive analysis to identify trends, opportunities, and target audiences. Use data to optimize marketing strategies and improve campaign effectiveness.
Cross-Functional Collaboration: Work seamlessly with other local brands, events and operations teams to align marketing efforts with business objectives and maximize growth potential.
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