Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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AI Literacy: Practical experience with modern AI creative tools (e.g., Runway Gen-3, Midjourney, Sora, Luma Dream Machine, or similar video/image generation platforms).
The Right Attitude: A positive, solutions-oriented mindset. You are independant, adaptable when plans change on set, highly collaborative, and receptive to creative feedback.
Logistics : Ability to work from our main office daily, with the flexibility to travel to various on-site shoot locations as required. (Must have a valid driver's license).
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