Must have experience working in an IT service environment within a complex and diverse organization.
Minimum of 7 - 10 years of experience working in a service environment where ITIL service management principles and processes (Service Transition, Change, Release, or Operations) are implemented.
Previous experience in a customer-facing role or Shared Services Environment is an added advantage.
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Minimum of 7-10 years of relevant experience, particularly in application development and support role in managing HRMS and Time and Attendance system.
Possess certification in HCM from Oracle or SAP, and hold certification in Business Analysis (e.g., CBAP, CCBA), as advantages.
Possess strong knowledge of HRMS modules and functionalities, such as personnel management, learning and development, benefit administration, and performance management.
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