Industry Familiarity: Direct experience with payment or VASP licensing, AML/CTF rules (KYC/CDD, transaction monitoring), and interacting with financial regulators (such as ASIC or BNM) is a strong advantage.
Language Proficiency: Fluent in both English and Mandarin (written and spoken) to collaborate effectively with regional stakeholders.
Mindset: Highly analytical, detail-oriented, adaptable to a fast-paced environment, and equipped with a proactive, ownership-driven attitude.
Conduct customer account searches and transactional reviews to prepare complete and accurate disclosure packages within strict Service Level Agreements (SLAs).
Maintain precise records, tracking logs, and complete audit trails for all processed requests.