1. Shipping Documentation Processing

Prepare and process shipping documents including Bills of Lading, invoices, shipping instructions, and related paperwork.

2. Accuracy & Compliance

Verify all shipping documents to ensure compliance with applicable shipping regulations, customs requirements, and company policies.
Maintain a minimum documentation accuracy rate of 90% or above.
Identify and correct discrepancies in documentation before submission or release.

3. Record Management

Maintain proper filing and organized records of all shipping-related documents (physical and digital).
Ensure documentation is easily retrievable for audit, tracking, and operational purposes.

4. Coordination & Communication

Liaise with internal departments, customers, carriers, freight forwarders, and other stakeholders to ensure timely and accurate documentation processing.
Follow up on pending documentation and resolve documentation-related issues promptly.

5. Issue Resolution

Assist operational teams in investigating and resolving discrepancies or missing information in shipping documents.
Escalate complex issues to supervisors when necessary.

6. Reporting & Monitoring

Assist in preparing periodic reports related to documentation accuracy, processing efficiency, and error tracking.
Support continuous improvement initiatives in documentation workflow and turnaround time.
Ensure all booking entries and shipping documentation are accurately recorded in the system.

Requirements

Diploma in Logistics, Maritime Studies, Business Administration, or related field
Experience in shipping, freight forwarding, or logistics documentation is an advantage
Familiar with Bills of Lading, Incoterms, and basic shipping procedures
Strong attention to detail and organizational skills
Proficient in Microsoft Office and documentation systems

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Education:

Work Location: In person

gu Shipping Sdn Bhd