欢迎并接待顾客，协助点餐。
遵循客户服务标准作业程序（SOP）：
- 迎接顾客
- 接单
- 上菜
- 准备餐具
- 清理餐桌及保持清洁
- 处理付款
推广新品菜单并提供准确的产品信息。
根据管理层要求，进行指定菜单的加卖。
协助有需要的顾客，包括长者及带小孩的家庭。
处理外卖订单：准确打包、监督送餐员取货并确保顺利交接。
接听电话订单，并在需要时安排外送。
支援开店工作：摆放餐桌、整理菜单及相关准备工作。
支援闭店工作：清洁地面、柜台、洗手间及整体环境维护。
轮班进行洗碗工作。
执行管理层分配的其他任务。
Welcome and attend to customers; assist with orders.
Follow SOP for customer service:
- Greeting customers
- Taking orders
- Serving food
- Preparing cutleries
- Clearing and cleaning tables
- Handling payments
Promote new menu items and provide accurate product information.
Upsell selected menu items as required by management.
Assist customers in need, including elderly guests and families with young children.
Handle delivery orders: pack accurately, monitor rider pick-up, and ensure smooth handover.
Answer phone orders and arrange delivery when needed.
Support opening duties: table setup, menu arrangement, and preparation.
Support closing duties: cleaning floors, counters, washroom, and general area upkeep.
Perform dishwashing duties on a rotation basis.
Carry out any other tasks assigned by management.

KBN Beef Noodle Sdn Bhd

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