Due to rapid expansion, we are excited to announce immediate openings across four key strategic departments. Whether your talent lies in technology, communication, or administration, we have a place for you

1. Support Team (Customer Success)

Student & Parent Relations: Act as the primary point of contact for inquiries via WhatsApp, calls, or ZenDesk.
Problem Solving: Resolve technical login issues or subscription queries to ensure a seamless learning experience.
Onboarding: Guide new students through their first online class journey.

2. Broadcast Team (Live Stream Operations)

Technical Production: Manage live-streaming software (Zoom, OBS, or YouTube Live) to ensure high-quality broadcasts.
Class Monitoring: Oversee audio/video quality during live sessions and troubleshoot "on-air" issues immediately.
Engagement: Manage live chats and interactive tools to keep the digital classroom environment safe and focused.

3. Tutor Dept Team (Academic Coordination)

Tutor Management: Coordinate with educators to ensure they are prepared and present for their scheduled sessions.
Quality Control: Review teaching materials and slides to ensure they meet the company's academic standards.
Schedule Optimization: Manage the master timetable for hundreds of weekly online classes.

4. Data Team (Analytics & Entry)

Performance Tracking: Consolidate student attendance and quiz results into actionable reports.
Lead Management: Update and maintain the CRM database with accuracy to assist the marketing team.
Data Integrity: Audit student records and payment statuses to ensure the system is 100% accurate.

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MC Corporate Consultant Sdn Bhd

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