Excellent in team work.
Excellent in written and verbal communication skills.
Excellent analytical skills and the ability to derive actionable insights from data.
Familiarity with Microsoft Excel and Google Sheet.

Job Responsibilities:

Ensure all operational matters to be carried out smoothly with assigned stores;
Perform regular visits to stores assigned; communicate with staff to identify and resolve any urgent issues;
Involve in store management and execution, visual merchandising and development of the brand;
Work closely with related department in operational matters;
Plan, carry out and ensure the smooth implementation of the store’s visual merchandise related matters, in order to create and maintain a compelling presentation of merchandise that will engage customers and stimulate sales;
Execute visual presentation changes; re-arrangement/re-position of visual merchandising point, merchandise, shelves and fixtures according to display guideline and SOP;
Lead and monitor store's manpower planning, manage performance and development of staff;
Monitor sales performance, perform market research and propose effective plans to improve sales;
Ensure a high standard of customer service being delivered including after sales service, such as feedback/ exchange/ damage;
Close monitoring on outlet’s inventory and stock take arrangement including daily stock movement, ensure efficiency and accuracy;
Formulate standard operating procedures related to operations and merchandise;
Generate and compile relevant management reports to be able to analyze according to the brand’s needs;
Support and enforce in achieving brand’s goal and objective;
To carry out any ad hoc tasks as assigned by management from time to time.

THCO Malaysia

Ulasan THCO Malaysia