CONFIDENTIAL ROLE

Overview

We are partnering with a global, innovation-led organization with operations across multiple regions, including Asia, Europe, and the Americas. The company operates in a highly technical, manufacturing-driven environment and serves customers across global markets.

As Communication Manager, you will be the strategic storyteller and guardian of the organization’s voice: internally and externally. You will shape how employees, customers, media, and the public perceive the company. This role requires both strategic thinking and hands-on execution: from crafting global narratives and building engagement programs to driving visibility for leadership and innovation.

You will lead the full communications lifecycle: from strategy to storytelling to measurement. This role works closely with senior leaders, marketing, commercial teams, HR, and site heads across regions.

ROLE AND RESPONSIBILITIES

1. Internal Communications Strategy & Delivery

• Develop and execute a global internal communication strategy that fosters connection, alignment, and pride across global sites.

• Partner with HR and Site Leaders to amplify employee stories, celebrate milestones, and reinforce a culture of excellence and collaboration.

• Lead storytelling initiatives highlighting site achievements, sustainability progress, and innovation milestones.

• Build an internal content calendar (intranet, newsletters, internal videos, webinars, Teams) to keep employees informed and inspired.

• Design and deliver campaigns around company values, safety, customer focus, and sustainability and other topics as needed.

• Support the leadership communication cadence (e.g., CEO updates, quarterly all-hands, site visits, internal videos, townhall).

• Collaborate with site and functional teams and CEO to align local and global narratives, ensuring tone and message consistency.

• Track and measure the effectiveness of global communication initiatives and recommend improvements.

2. External Communications & Brand Visibility

• Develop and implement an integrated external communication strategy to strengthen corporate reputation and brand equity.

• Create compelling content for press releases, customer success stories, industry thought leadership, and social media channels.

• Manage media relations: cultivate relationships with trade and business media; draft and distribute press materials.

• Lead crisis communication planning and execution to ensure clear, coordinated responses.

• Collaborate with commercial and sustainability teams to highlight innovation, partnerships, and ESG achievements.

• Oversee the corporate website, LinkedIn page, and digital channels, ensuring content is current, engaging, and on-brand.

• Manage external agencies (PR, creative, digital) to deliver impactful campaigns and measurable results.

• Support and coordinate participation in industry events, tradeshows and sponsorships to reinforce visibility and leadership positioning.

3. Strategic Communications Support

• Provide communication counsel and messaging support to executives and functional leaders.

• Develop key messages, speeches, briefing packs, and presentations for leadership and external events.

• Support customer communications (e.g., product announcements, sustainability commitments, joint releases) with a focus on marketing.

• Ensure consistent brand narrative and visual identity across all touchpoints.

• Drive communications KPIs and reporting: awareness, reach, engagement, and reputation.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in Mass Communication, Public Relations, Marketing or related field.

• 10+ years of experience in Corporate or Marketing Communications, ideally in a multinational B2B environment.

• Proven ability to lead both internal and external communications strategies.

• Exceptional storytelling and writing skills, with an ability to translate technical topics into engaging narratives.

• Past experience in managing agencies and managing budgets.

• Strong relationship builder with experience working across global teams and senior stakeholders.

• High comfort level with multi-channel content creation (press, digital, video, internal comms).

• Proactive, organized, and able to manage multiple priorities independently.

PREFERRED SKILLS

• Prior experience in manufacturing, sustainability, or innovation-driven industries.

• Experience in employer branding and employee engagement programs.

• Knowledge of design tools or content management systems (e.g., Canva, SharePoint, Photoshop). Knowledge of LinkedIn environment.

• Confident, collaborative, and passionate about connecting people through impactful communication.

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