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jobs in Aegis BPO Malaysia Sdn Bhd

Aegis BPO Malaysia Sdn Bhd

Aegis BPO Malaysia Sdn Bhd is top company Verified

500+ Employees · Call Center / BPO ·

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Aegis BPO Malaysia Sdn Bhd Careers and Job Vacancies

Expired Jobs
Assistant Manager – Workforce Planning - Analytics Assistant Manager – Workforce Planning - Analytics

STARTEK

Full Time

Johor Bahru

  • Lead workforce forecasting, capacity planning, scheduling, and real-time workforce management to support operational and business objectives.
  • Analyze workforce performance metrics, including service levels, occupancy, shrinkage, adherence, and staffing utilization.
  • Develop staffing plans and hiring forecasts to ensure workforce readiness and business continuity. ...
Posted
a month ago
Customer Service - Background Verification Check Industry Customer Service - Background Verification Check Industry

STARTEK

Full Time

Petaling

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information about our background check services, processes, and results.
  • Process background check requests and ensure all necessary documentation is collected and verified. ...
Posted
4 months ago
Customer Service - Background Verification Check Industry Customer Service - Background Verification Check Industry

STARTEK

Full Time

Petaling

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information about our background check services, processes, and results.
  • Process background check requests and ensure all necessary documentation is collected and verified. ...
Posted
6 months ago
Admin Data Entry Admin Data Entry

STARTEK

Full Time

Petaling

  • Perform data entry for information and records
  • Update and maintain database into the systems
  • Assist the required team with administrative tasks ...
Posted
7 months ago
Customer Service Representative (Australian-Kiwi to be based in Malaysia) Customer Service Representative (Australian-Kiwi to be based in Malaysia)

Startek

Full Time

Damansara Jaya

  • Handle inbound calls, live chats, and email support for Australia/New Zealand customer enquiries, complaints, feedback, and product-related issues.
  • Provide clear, accurate information and exceed Australia/New Zealand customer expectations with every interaction.
  • Collaborate with your team to achieve shared goals and deliver outstanding service. ...
Posted
a year ago
Customer Service Representatives (Nusajaya, Johor Bahru) Customer Service Representatives (Nusajaya, Johor Bahru)

Startek

Full Time

Gerbang Nusajaya

  • EPF & Socso
  • Annual leaves
  • Medical leaves ...
Posted
a year ago
jobs in Aegis BPO Malaysia Sdn Bhd
Customer Service Role [Mandarin Speaker - Spoken] Customer Service Role [Mandarin Speaker - Spoken]

Aegis BPO Malaysia Sdn Bhd

Aegis BPO Malaysia Sdn Bhd is top company

Full Time

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station
  • Handle customer inquiries professionally
  • Provide support via calls
  • Work in a supportive and fast-paced environment
Customer Service Communication Skills (Spoken Mandarin)
+1
Posted
a year ago
jobs in Aegis BPO Malaysia Sdn Bhd
[Hiring Now!] Customer Service – Mandarin Speaker [Hiring Now!] Customer Service – Mandarin Speaker

Aegis BPO Malaysia Sdn Bhd

Aegis BPO Malaysia Sdn Bhd is top company

Full Time

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station
  • Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA. ...
Customer Service Communication Skills
+3
Posted
a year ago
jobs in Aegis BPO Malaysia Sdn Bhd
Customer Service - F&B and Transportation (Immediate Joiner) Customer Service - F&B and Transportation (Immediate Joiner)

Aegis BPO Malaysia Sdn Bhd

Aegis BPO Malaysia Sdn Bhd is top company

Full Time

Fresh Graduates

Iskandar Puteri, Johor

Communication Skills Problem-Solving Skills
+4
Posted
a year ago
jobs in Aegis BPO Malaysia Sdn Bhd
Customer Support Executive Customer Support Executive

Aegis BPO Malaysia Sdn Bhd

Aegis BPO Malaysia Sdn Bhd is top company

Full Time

Fresh Graduates

Iskandar Puteri, Johor

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
  • Actively listen to customers, demonstrating empathy and understanding to build rapport and ensure customer satisfaction.
  • Troubleshoot and resolve customer complaints and technical issues, escalating complex problems to senior support staff when necessary. ...
Communication Skills Active Listening
+3
Posted
a year ago