GSR Solution Malaysia Sdn. Bhd.
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500+ Employees · HR Mgmt / Consulting ·
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GSR Solution Malaysia Sdn. Bhd. Careers and Job Vacancies
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle onboarding, transfers, probation, performance, and offboarding while ensuring compliance and accurate records.
- Own monthly payroll, validate inputs, reconcile discrepancies, coordinate with vendors, and ensure statutory compliance.
- Manage outsourced staff processes, coordinate with vendors, monitor KPIs/SLAs, and resolve issues effectively. ...
Posted
a day ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle onboarding, transfers, probation, performance, and offboarding while ensuring compliance and accurate records.
- Own monthly payroll, validate inputs, reconcile discrepancies, coordinate with vendors, and ensure statutory compliance.
- Manage outsourced staff processes, coordinate with vendors, monitor KPIs/SLAs, and resolve issues effectively. ...
Posted
a day ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
- Conduct in-depth root cause analysis, promote closed-loop complaint handling, closely follow up with customers, and prevent continuous escalation.
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify common issues to provide a reference for business optimization. ...
Posted
a month ago