Manage customer orders and coordinate with customers on changes to orders or delivery schedules, ensuring visibility of order status and delivery timelines.
Serve as the primary point of contact for external customers on demand-related issues, build and maintain strong customer relationships, understand evolving needs, and resolve issues related to demand, shortages, or inventory availability.
Manage and analyze customer forecasts, including process development, impact assessment of demand changes, customer interface, and communication of weekly build requirements to the company.
...