Project Account Executive Project Account Executive

OTC Cosmetic Industries Sdn Bhd

Full Time

Sungai Buloh, Selangor

Project Tracking & Management • Track NPD projects from initial customer enquiry through product development to commercial readiness.• Monitor project timelines, milestones, outstanding tasks and approvals to ensure timely completion.• Identify potential delays and coordinate follow-up actions with relevant stakeholders. 2. Customer Management & Coordination• Act as the key coordination contact between customers, packaging suppliers, R&D and internal departments. • Communicate project updates, clarify customer requirements and follow up on feedback, samples and approvals. • Maintain effective communication to ensure customer expectations and project requirements are met. 3. Packaging Development & Supplier Coordination • Coordinate packaging sourcing, quotations, specifications, samples, customisation and supplier lead times. • Liaise with packaging suppliers on pricing, MOQ, production schedules and delivery arrangements. • Maintain packaging records and track packaging development progress to meet project requirements.4. Costing & Quotation Management • Prepare preliminary and final product costing based on formulation references, packaging costs and other relevant cost components. • Coordinate with R&D, Purchasing and suppliers to obtain accurate costing information.• Prepare quotations for internal review and follow up on customer feedback, pricing changes and commercial approvals.5. Project Documentation & Reporting • Maintain accurate project records, costing sheets, packaging master lists and project updates • Prepare project status reports and highlight outstanding tasks, risks and delays to the NPD Manager. • Ensure project documentation and activities comply with established NPD workflows and approval processes.

Business Development Skincare Industry Knowledge

Posted

a day ago

Customer Service Executive Customer Service Executive

OTC Cosmetic Industries Sdn Bhd

Full Time

Sungai Buloh, Selangor

Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding skincare products, orders, and services via phone, email, and live chat.
Address and resolve customer complaints and issues effectively, demonstrating strong problem-solving skills and escalating complex cases to the appropriate departments when necessary.
Build and maintain strong customer relationships by actively listening to their needs, offering personalized recommendations, and ensuring a positive and memorable experience. ...

Customer Service Problem-Solving

Posted

a day ago

Internship For New Product Development (NPD) Internship For New Product Development (NPD)

OTC Cosmetic Industries Sdn Bhd

Internship

Fresh Graduates

Sungai Buloh, Selangor

Assist in new product formulation and development.
Prepare laboratory samples for testing and evaluation.
Conduct stability, compatibility, and performance tests. ...

Basic laboratory techniques Microsoft Office (Word

Posted

a month ago

Chemist Chemist

OTC Cosmetic Industries Sdn Bhd

Full Time

Sungai Buloh, Selangor

Conduct rigorous chemical analysis of raw materials, intermediates, and finished skincare products to ensure they meet stringent quality standards and specifications.
Develop and optimize new skincare formulations, leveraging expertise in skincare science and product development to create innovative and effective products.
Implement and maintain robust quality control procedures throughout the manufacturing process, identifying and resolving any deviations or issues. ...

Chemical Analysis Formulation Development

Posted

a month ago

OTC Cosmetic Industries Sdn Bhd

Skills Required

OTC Cosmetic Industries Sdn Bhd

Skills Required

OTC Cosmetic Industries Sdn Bhd

Skills Required

OTC Cosmetic Industries Sdn Bhd

Skills Required

OTC Cosmetic Industries Sdn Bhd

OTC Cosmetic Industries Sdn Bhd Careers and Job Vacancies

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