- Jalan Gertak Merah Johor Bahru Johor Malaysia 80000

Working Location
Job Description
Requirements
Develop and implement strategies to improve restaurant efficiency and profitability, aligning with Awagyu Sdn. Bhd.'s overall business objectives.
Oversee daily operations, ensuring seamless service delivery, adherence to quality standards, and a positive dining experience for all guests.
Manage and motivate a diverse team of up to 500 employees, fostering a collaborative and high-performance work environment through effective staff training and development programs.
Implement and maintain rigorous inventory management systems to optimize stock levels, minimize waste, and control food costs effectively.
Uphold the highest standards of food safety and hygiene, ensuring compliance with all local regulations and company policies.
Develop and execute sales and marketing initiatives to drive customer traffic, enhance brand visibility, and achieve revenue targets.
Analyze financial reports, manage budgets, and implement cost control measures to ensure the financial health and profitability of the restaurant.
Handle customer inquiries, feedback, and complaints with professionalism and efficiency, striving for customer service excellence at all times.
Collaborate with culinary teams on menu planning and development, ensuring alignment with market trends and customer preferences.
Lead by example in problem-solving and decision-making, addressing operational challenges swiftly and effectively to maintain smooth operations.
Responsibilities
Oversee daily restaurant operations, ensuring smooth service delivery and adherence to high standards of quality and customer satisfaction for a 500-employee company.
Lead, train, and motivate a diverse team of staff, fostering a positive work environment and promoting professional development in line with company growth objectives.
Manage inventory, including ordering, receiving, and stock control, to optimize food and beverage costs and minimize waste, ensuring compliance with food safety standards.
Implement and enforce rigorous food safety and hygiene protocols throughout the establishment, conducting regular checks and training to maintain a safe dining environment.
Develop and execute strategies for sales and marketing to drive customer traffic and revenue growth, analyzing market trends and competitor activities.
Monitor financial performance, including budgeting, P&L analysis, and cost control measures, to ensure profitability and achieve financial targets.
Handle customer inquiries, feedback, and complaints effectively, resolving issues promptly and professionally to ensure exceptional customer service excellence.
Collaborate with culinary teams on menu planning and development, ensuring alignment with customer preferences, operational capabilities, and profitability goals.
Ensure compliance with all relevant health, safety, and labor regulations, maintaining accurate records and documentation.
Conduct regular performance reviews for staff, identifying training needs and implementing development plans to enhance team skills and operational efficiency.
Benefits
Important Information
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