Full Time CLINIC ASSISTANT Jobs, Salary up to MYR 3,000 in AUREX MEDICAL CLINIC Johor - Maukerja

Key ResponsibilitiesAdministrative & Reception Duties

• Greet and check-in patients warmly, verifying their personal information and managing the reception waiting flow.
• Manage appointment schedules by coordinating bookings, confirmations, and cancellations to optimize the doctors' time.
• Handle frontline communications, including answering phone calls, responding to emails, and addressing general public inquiries.
• Process billing and payments, manage daily collections, and handle financial schemes such as insurance verification, Medisave claims, or corporate panels.
• Maintain electronic health records (EHR), ensuring all patient files, lab results, and histories are entered accurately and kept strictly confidential.

Clinical Support

• Prepare examination rooms between patient visits, ensuring they are thoroughly sanitized, organized, and properly stocked with necessary supplies.
• Perform patient intake tasks, which include measuring and recording vital signs such as blood pressure, body temperature, pulse, height, and weight.
• Chaperone and assist healthcare providers during consultations, physical examinations, and minor clinical procedures (e.g., wound care, suture removal).
• Sterilize medical instruments and strictly follow all health, safety, and infection control protocols.
• Dispense prescribed medications under the strict supervision of the attending doctor, explaining basic dosages and usage instructions to patients.

Inventory & Operations

• Track clinic inventory, conducting regular stock-taking of both medical consumables and general office supplies to initiate reorders before shortages occur.
• Coordinate care pathways, such as arranging specialist referrals, diagnostic imaging appointments, or pre-admission hospital bookings.

Job Requirements

• Educational Background: Minimum of SPM, STPM, or Secondary School Certification; a Certificate or Diploma in Nursing, Healthcare Management, Pharmacy, or a related field is highly advantageous.
• Experience: Prior experience in a clinic, hospital, or healthcare setting is preferred, though fresh graduates with a willingness to learn are encouraged to apply.
• Language Proficiency: Strong multilingual communication skills are beneficial to comfortably assist a diverse patient demographic.
• Technical Literacy: Basic computer skills and familiarity with standard office software; experience operating Electronic Health Record (EHR) or medical billing systems is a strong asset.
• Core Competencies: Empathy, exceptional customer service, sharp attention to detail, and the ability to multitask efficiently in a fast-paced environment.
• Flexibility: Willingness to work flexible shift hours, which may include evenings, weekends, or public holidays depending on clinic operating hours

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

• Flexible schedule
• Free parking
• Health insurance
• Maternity leave

Work Location: In person