Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance
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JOB PURPOSEThe role has the overall responsibility of providing day-to-day accounts receivable operations, support and control through the task listed below:
KEY RESULT AREAS / RESPONSIBILITIES• Manage invoicing, collections, debtor ageing, and all bank/debtor reconciliations.• Handle daily cashier operations, including payment processing, balancing collections, banking, and securing funds.• Manage miscellaneous collections, refunds, bounced cheques, and maintain accurate daily filing.• Support system improvements, prepare workflows, and ensure compliance with company policies.
JOB SPECIFICATIONSMINIMUM ACADEMIC / PROFESSIONAL QUALIFICATIONBachelor’s degree in finance, Accounting, Business Administration, or related field.
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Schedule and attend meetings with prospective clients to understand their security requirements.
Promote the company's security services, including manned guarding, CCTV monitoring, mobile patrols, event security, and other integrated security solutions.
Prepare quotations, proposals, and presentations under the guidance of senior team members.
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Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
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Support and lead assigned sourcing projects for Indirect Materials & Services (IMS) from initiation to completion, aligned with category strategies and business objectives.
Represent procurement in cross-functional meetings (kick-off, execution, review), ensuring alignment on scope, service levels/SLAs, timelines, and commercial terms.
Manage supplier performance for indirect categories (cost, quality/service levels, delivery/lead time) and coordinate issue resolution and corrective actions with internal stakeholders and vendors.
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Manage contract and catalog administration activities, including system monitoring, issue resolution, reporting, and data quality checks across SAP and Coupa platforms.
Provide first-line functional support for Coupa, including troubleshooting, user support, reporting, system testing, and coordination with IT on enhancements and change requests.
Maintain vendor master data, including vendor creation, updates, bank account verification, data quality monitoring, and interface management between systems.
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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