Front-End Support: Serve as the first point of contact for visitors and external partners. Manage incoming/outgoing correspondence, calls, and email inquiries.
Contract Lifecycle Management: Administer and monitor all company contracts, including equipment rentals, service agreements, and subscriptions. Ensure all renewals are processed on time and that all terms comply with company policy.
Equipment Optimization: Ensure the seamless operation of office equipment by coordinating preventive maintenance, managing repair schedules, and conducting periodic evaluations of new equipment and technologies to improve efficiency.
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Customer Outreach & Negotiation: Perform outbound calls and attend to inbound collection inquiries promptly. Negotiate settlement plans professionally while building positive rapport with clients.
Legal & Strategy Liaison: Collaborate with legal counsel on complex cases and implement strategic action plans to maximize recoveries and minimize collection losses.
Account Management: Track ongoing loans to minimize defaults and bad debts, ensuring all collection actions strictly align with corporate guidelines and policies.
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Work closely with the Finance & Accounts teams of the offshore subsidiaries in Indonesia to ensure proper internal controls, costing systems, and timely preparation of financial and costing reports.
Review accounting reports for consolidation at Group level.
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We are looking for a passionate and motivated Admin & Operations Intern to join our team! This role is ideal for individuals who are eager to learn, thrive in a fast-paced environment, and have a keen interest in administrative and operational functions within an Artificial Intelligence company. The ideal candidate is proactive, detail-oriented, and a problem solver with strong communication and organizational skills. You will be assisting the Operations Manager in daily administrative tasks, ensuring smooth and efficient operations.
Job Responsibilities
•Provide administrative and operational support to the Operations Manager.
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Administered and managed NetBackup infrastructure, ensuring reliable backup and recovery services across enterprise environments.
Monitored daily backup operations, generated backup health and compliance reports, proactively resolved job failures, and optimized system performance to ensure operational stability and successful backup completion.
Conducted regular backup validation, recovery drills, and restoration testing to verify data integrity, recoverability, and service readiness.
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Monitor and analyse regional sales performance, market trends, and business insights, providing recommendations and action plans to drive business growth.
Prepare sales reports, performance dashboards, campaign analysis, and PDCA (Plan-Do-Check-Act) reviews for management.
Coordinate regional administrative matters, including expense claims, while ensuring effective OPEX management and supporting CAPEX requirements where applicable.
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Manage and maintain operational systems and tools such as CRM, POS systems, accounting software, and logistics platforms to ensure accurate and efficient workflows.
Coordinate day-to-day operational activities across logistics, fulfillment, inventory, suppliers, and internal teams to ensure smooth business operations.
Manage inbound and outbound logistics processes, including coordination with suppliers, warehouses, freight forwarders, and delivery partners.
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