Process sales orders accurately and efficiently, ensuring timely fulfillment and delivery to customers.
Maintain accurate and up-to-date sales records, including customer information, order details, and sales transactions.
Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns in a professional and timely manner.
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Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution.
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