Provide high-level, personalized administrative and office management support to the Managing Director
Efficiently manage the Managing Director's calendar, including scheduling meetings, deadlines, and key deliverables with internal and external stakeholders
Coordinate visitor meetings by arranging meeting rooms, refreshments, reception support, and all related logistics
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Responsible for all HR related matters (HR Partnering, HR Development, Compensation & Benefits, Payroll) in an efficient and effective way for entire GBS Penang (200 FTE).
Execute HR processes according to guidelines within the location in conjunction with relevant HR Operations teams in Global Business Services.
Implements global people strategy on a local level and executes and maintains local people policies.
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Coordinate communication between various departments, schedule meetings, distribute reports and keep all parties informed of general business operations.
Operate and maintain office machinery, including copiers, fax machines and printers.
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Content Creation: Capture photos and short videos of products, behind-the-scenes (BTS) order packing, and live event setups for platforms like Instagram, Facebook, and TikTok.
Platform Management: Plan and schedule regular posts, stories, and updates regarding new product launches, holiday promotions, and company announcements.
Community Management: Monitor and reply promptly to direct messages (DMs), comments, and WhatsApp inquiries to convert social media followers into paying customers.
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Mengenal pasti dan membangunkan peluang perniagaan baharu termasuk kafe, restoran, kedai serbaneka, pasar raya, pelanggan korporat dan penganjur acara.
Membina serta mengekalkan hubungan yang kukuh dengan pelanggan sedia ada bagi memastikan kepuasan pelanggan dan pembelian berulang.
Mencapai sasaran jualan bulanan, suku tahunan dan tahunan yang ditetapkan oleh syarikat.
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