Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Information Maintenance:Promptly update client information and follow-up records to ensure data accuracy and completeness.
Risk Alert: Keenly identify potential risks or fraudulent activities during communications and promptly report them for handling.
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Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Information Maintenance:Promptly update client information and follow-up records to ensure data accuracy and completeness.
Risk Alert: Keenly identify potential risks or fraudulent activities during communications and promptly report them for handling.
...
Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Information Maintenance:Promptly update client information and follow-up records to ensure data accuracy and completeness.
Risk Alert: Keenly identify potential risks or fraudulent activities during communications and promptly report them for handling.
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Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
• Assist customers with product inquiries and recommendations• Maintain cleanliness and product display in the store• Handle stock arrangement and basic store operations• Conduct livestream sessions to promote products and engage with viewers• Introduce product features, promotions, and answer customer questions during live sessions• Work together with the sales and marketing team to achieve sales targets• Create a fun and interactive shopping experience for customers online and offline
Maintain and update the Company’s statutory registers, records and corporate documents.
Ensure timely preparation and submission of statutory returns, notifications and filings with Suruhanjaya Syarikat Malaysia (SSM).
Prepare and lodge documents relating to changes in directors, shareholders, registered office, business activities, shareholding and other corporate matters.
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• Assist customers with product inquiries and recommendations• Maintain cleanliness and product display in the store• Handle stock arrangement and basic store operations• Conduct livestream sessions to promote products and engage with viewers• Introduce product features, promotions, and answer customer questions during live sessions• Work together with the sales and marketing team to achieve sales targets• Create a fun and interactive shopping experience for customers online and offline
Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
...
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Identify and pursue new sales opportunities through interacting and servicing customers.
Present and demonstrate our hygiene and wellness products and services to potential customers, highlighting key benefits and solutions tailored to their needs
Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and repeat business
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Organizing, Preparing, and updating Marketing Campaigns including Webinars, Live-Sessions, HOTDs, Customer Events, Exhibitions and more as required & agreed with Sales Department.
Innovate and perform new lead generating activities to meet KPIs and Goals.
Perform calls and sending EDMs to leads/prospects/customers to qualify, invite, follow up on status and more.
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Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
Compile, prepare and maintain IT inventory list
Study and identify the solution design to improve the company's operational requirements
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