Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer’s expectations.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)...
Provide administrative support to Management and staff to ensure smooth and efficient daily operations.
Handle inbound and outbound customer calls professionally, respond to inquiries, provide assistance, and conduct follow-ups while meeting daily and monthly call volume targets and performance KPIs.
Perform general office administrative duties, including filing, handling incoming and outgoing mail, managing email and telephone correspondence, and entering data into the system....
Mencare Health Partners Sdn Bhd · Bukit Jelutong, Shah Alam · Full-time, on-site
Mencare Health Partners manages a growing group of men's health clinics across Malaysia. We're looking for a reliable, organised Account & Admin Assistant who will also support the Director as PA....
Provides brand team support in an efficient, professional manner in the team. This role includes but not limited to: -
Event planning and coordination, that includes, where applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management; logistic arrangements for meetings (hotels, flight, transportation, meals, etc.; prepare agreements and documents related to events e.g., consultancy agreements, HCO agreements etc;. Events includes both internal and external events for internal ZPT team and/or external (HCOs, PO, societies)
Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management....
Provide administrative support to the Production, Quality Control (QC), Engineering, and other operational departments.
Prepare, organize, and maintain documentation, including Standard Operating Procedures (SOPs), work instructions, production records, and quality documents.
Assist in preparing reports, spreadsheets, presentations, and documentation related to production performance and departmental KPIs....