Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer’s expectations.
Administration & Documentation: Maintain accurate and organized records of procurement documents, including supplier information, invoices, purchase orders, and other related documentation.
Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Gamuda Engineering Sdn Bhd is a premier regional infrastructure and construction leader, recognised for delivering major complex projects. From groundbreaking tunneling and rail networks to heavy civil engineering, we blend technical excellence with world-class commercial governance.
Authority to act on behalf of the Bank in accordance with operational instructions, authorized signature book of the Bank, discretionary powers and instructions issued by Head Office from time to time.
Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.