Acts as the primary liaison between the Company (Corporate) and franchisees, ensuring operational consistency, brand compliance, and supporting the onboarding of new locations.
Manage communication, assist with marketing initiatives, support training, and maintain documentation to drive network success.
This role is crucial for keeping the franchise network organized, supporting franchise profitability, and maintaining the consistency of the brand.
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As an Account Management Specialist, you are the strategic backbone for our retail partners. You will own the growth trajectory of a dedicated portfolio of retail accounts by driving gross merchandise value (GMV), cultivating deep-rooted partner relationships, and ensuring operational excellence. You aren't just managing accounts; you are a consultant helping retailers navigate the digital economy through optimized assortment, pricing strategies, and seamless execution.
Process insurance new business, renewals, and change request from group policy holder as per stipulated benchmark and requirements.
Process bills and payments to group policy holder within stipulated turnaround time.
Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.
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