Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Act as the CEO’s operational support, independently following up on assigned business matters and ensuring tasks are completed without needing the CEO to be involved in every step.
Provide comprehensive administrative support to the HomeSphere Property Management team, including managing correspondence, scheduling appointments, and organizing meetings.
Take over post-sales coordination from Sales Executives once projects proceed to fabrication, delivery, installation, and handover stages.当项目进入生产、运输、安装及交付阶段后,接手销售执行员的成交后项目协调工作。
Order Processing: Manage daily orders from platforms (e.g., Shopee, Lazada, TikTok Shop, Website), ensuring they are processed, packed, and arranged for courier pickup on time.