Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.
Doing report and the Body & Paint technical team professional comment of issues and symptoms on the vehicle for better understand what the vehicle problem is.
Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues
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Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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