Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Company Description EVD Berhad is a leading ICT system solutions provider serving multiple industries, with core expertise in Intelligent Transportation Systems, Rail Systems & Engineering, Hospital Information Systems, and Mechanical & Electrical Solutions. The company delivers integrated, technology-driven solutions that support critical infrastructure and public services. EVD Berhad focuses on innovation, reliability, and operational efficiency to meet complex client requirements. Applicants can expect to work with modern technologies and multidisciplinary teams in a dynamic, project-based environment.
Role Description The Application Engineer role is a full-time, on-site position based in Subang Jaya.
1 To coordinate, prepare, design and compile bid submission documents (both technical and commercial) in relation to tendering/bidding activities, tender questionnaires, tender clarification and pre-qualifications. 2 Support proactively the Bid Manager/ Tender & Budget HOD in preparation of the bid submission document in accordance with pricing strategy.
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Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Support the sales team with technical queries and architectural propositions that arise from existing and prospective customers from Farnell APAC
Provide technical support to customers using Arduino products where first line support may not have the answer. Train the first line technical support teams where necessary to answer future similar questions.
Building the technical proposition and solutions for Farnell’s customer engagements.
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