Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction.
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Host & Sell: Lead highly energetic and interactive livestreams (ranging from 2 to 4 hours) focused on driving Gross Merchandise Value (GMV) and hitting daily/weekly sales targets.
Product Storytelling: Showcase products dynamically on camera. Effectively communicate specific design details, colorway options (from safe/classic to daring/bold), and material advantages (e.g., micro-fibre leather, water resistance) to educate and convert viewers.
Audience Engagement: Monitor the live chat, answer customer questions instantly, handle objections, and call out viewers by name to foster a strong community connection.
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Design, development, installation & maintenance of Overhead/Underground Fibre Optic Cable throughout Sabah.
Supervise, control, and coordinate work according to project plan to ensure timely completion and high-quality work. Conduct frequent sites inspections and meetings to ensure high quality work and on time delivery of material in accordance with schedule.
Arrange submission of plans to local authorities and arrange inspections of work to kick off projects.
...
Host & Sell: Lead highly energetic and interactive livestreams (ranging from 2 to 4 hours) focused on driving Gross Merchandise Value (GMV) and hitting daily/weekly sales targets.
Product Storytelling: Showcase products dynamically on camera. Effectively communicate specific design details, colorway options (from safe/classic to daring/bold), and material advantages (e.g., micro-fibre leather, water resistance) to educate and convert viewers.
Audience Engagement: Monitor the live chat, answer customer questions instantly, handle objections, and call out viewers by name to foster a strong community connection.
...
Host & Sell: Lead highly energetic and interactive livestreams (ranging from 2 to 4 hours) focused on driving Gross Merchandise Value (GMV) and hitting daily/weekly sales targets.
Product Storytelling: Showcase products dynamically on camera. Effectively communicate specific design details, colorway options (from safe/classic to daring/bold), and material advantages (e.g., micro-fibre leather, water resistance) to educate and convert viewers.
Audience Engagement: Monitor the live chat, answer customer questions instantly, handle objections, and call out viewers by name to foster a strong community connection.
...
Design, development, installation & maintenance of Overhead/Underground Fibre Optic Cable throughout Sabah.
Supervise, control, and coordinate work according to project plan to ensure timely completion and high-quality work. Conduct frequent sites inspections and meetings to ensure high quality work and on time delivery of material in accordance with schedule.
Arrange submission of plans to local authorities and arrange inspections of work to kick off projects.
...
Design, development, installation & maintenance of Overhead/Underground Fibre Optic Cable throughout Sabah.
Supervise, control, and coordinate work according to project plan to ensure timely completion and high-quality work. Conduct frequent sites inspections and meetings to ensure high quality work and on time delivery of material in accordance with schedule.
Arrange submission of plans to local authorities and arrange inspections of work to kick off projects.
...
Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction.
...