Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.
Lead store operational planning by organising team responsibilities, reviewing operational progress, participating in operational policy discussions, and implementing company operational standards to achieve business objectives.