Lead representative for key customers and acting as the primary point of contact, addressing inquiries, resolving issues and ensuring high-quality service delivery.
Build and maintain strong relationships with industry stakeholders, shipping companies and trade associations to enhance the port's reputation and expand business opportunities.
Assist in develop and implement integrated marketing strategies to achieve targeted throughput volumes and revenue growth.
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To monitor all costs and recommend measures to control them and establish an integrated cost management plan through product lining, minimal inventories and joint procurement
Prepare monthly, quarterly, and annual financial reports.
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Memastikan standard perkhidmatan pelanggan, pemasaran, penyusunan dan paparan barangan, pengurusan stok, dan pentadbiran yang profesional dibangunkan dan dilaksanakan agar sasaran jualan tercapai.
Memastikan semua ahli pasukan sentiasa bermotivasi, diawasi, dan dilatih dengan baik untuk melaksanakan tanggungjawab mereka mengikut prosedur operasi standard (SOP) dan jadual pembahagian tugas.
Menjana & menyediakan laporan yang diperlukan seperti yang diperlukan (Laporan harian AM Report, tahap inventori, dll).
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Memastikan standard perkhidmatan pelanggan, pemasaran, penyusunan dan paparan barangan, pengurusan stok, dan pentadbiran yang profesional dibangunkan dan dilaksanakan agar sasaran jualan tercapai.
Memastikan semua ahli pasukan sentiasa bermotivasi, diawasi, dan dilatih dengan baik untuk melaksanakan tanggungjawab mereka mengikut prosedur operasi standard (SOP) dan jadual pembahagian tugas.
Menjana & menyediakan laporan yang diperlukan seperti yang diperlukan (Laporan harian AM Report, tahap inventori, dll).
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Plan and execute marketing campaigns, promotional events, and festive activation to drive shopper traffic and tenant sales.
Manage promotional spaces, roadshows, kiosks, exhibitions, casual leasing opportunities, and advertising initiatives to optimize space utilization and maximize revenue.
Build and maintain strong relationships with tenants, vendors, agencies, and internal stakeholders.
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Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
BASIC FUNCTION:Assist the Front Office Manager with organising, planning, training, controlling, coordinating, directing and evaluating Front Office performance quality service and operation.
Responsible for manpower, budget control, equipment and machinery.
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