Perform day-to-day Quality Assurance activities to ensure compliance with GMP, company procedures, regulatory requirements, and the Quality Management System.
Review and approve batch manufacturing records, packaging records, specifications, procedures, protocols, and other GMP-related documents.
Support batch release and product disposition activities by ensuring all required documentation and quality requirements are satisfactorily completed.
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Maintain and manage quality documentation in accordance with QMS (e.g., SOPs, Work Instructions, Work Orders).
Collaborate with Operations to address and resolve quality issues, including 8D investigations, non-conformance reports (NCRs), customer complaints, and audit corrective actions (CAPA).
Conduct root cause analysis and follow through on corrective and preventive actions.
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We are looking for a proactive Quality Assurance Executive to support quality and compliance initiatives within a logistics and warehouse environment. You'll work closely with warehouse and operations teams to monitor quality performance, investigate operational issues, recommend improvements, and ensure compliance with internal procedures and customer requirements.
Audit against MAS expectations – assess clients’ technology and cyber risk practices against the MAS Technology Risk Management (TRM) Guidelines and relevant Notices (e.g. MAS Notice 655 / Cyber Hygiene), identify gaps, and judge what regulators will care about
Deliver engagements – plan and run IT reviews, scoping the right controls and assessing both design adequacy and design effectiveness
Tackle the risks that matter – review AI, cloud, third-party / outsourcing, cyber resilience, data governance, and business continuity / disaster recovery risks as they apply to each client
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Candidates should possess strong skills in Quality Assurance and Quality Management, including developing, implementing, and maintaining quality systems and policies.
Candidates should possess skills in Quality Control, with experience in product inspection, process monitoring, and verification of compliance with specifications and standards.
Candidates should possess skills in Quality Auditing, including internal audits, documentation review, and support for external and certification audits.
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Regular meetings with stakeholders to validate and follow up on manufacturing issues that is related to logistics
Provide logistics input to identify the cause of the defects through warehouse validation with the support of QC inspectors and work with stakeholders to address the issues through periodic (weekly/ daily) meeting
Drive reported logistics issues for proper containments, correction and preventive actions
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Responsible for leading and implementing quality assurance initiatives at the property level by ensuring alignment with company mission, vision, brand standards, guest expectations, and continuous improvement goals. The role involves monitoring hotel performance, analysing guest feedback and quality trends, driving improvement initiatives, conducting audits, ensuring compliance with brand standards, and collaborating with Operations Leaders and management teams to resolve issues through effective problem-solving and root cause analysis. The position also supports service quality enhancement by coaching teams, facilitating training, managing quality tools such as GuestVoice and BSA, and driving action plans to improve guest satisfaction, operational performance, and overall hotel standards.
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
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Define and maintain key quality objectives and quality plan.
Ensure that the project meets the quality objectives.
Establish and implement robust governance quality methods, practices, processes, tools, technology, audits, measures, and metrics throughout project delivery life cycle and minimize potential losses caused by defects and issues.
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Regular meetings with workcentre to validate and follow up on manufacturing issues that is related to logistics
Provide logistics input to identify the cause of the defects through warehouse validation with the support of QC inspectors and work with appropriate process owners to address the issues through periodic (weekly/ daily) meeting
Drive reported logistics issues for proper containments, correction and preventive actions
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Regular meetings with workcentre to validate and follow up on manufacturing issues that is related to logistics
Provide logistics input to identify the cause of the defects through warehouse validation with the support of QC inspectors and work with appropriate process owners to address the issues through periodic (weekly/ daily) meeting
Drive reported logistics issues for proper containments, correction and preventive actions
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The Lead Specialist, Compliance (Audit Management) will support Audit activities in accordance with approved SOPs / Policies for a multi-product, cGxP contract manufacturing facility