On-Site Sales & Consultations: Travel daily to residential homes, ID showrooms, and corporate sites across Johor to conduct live air diagnostic tests and secure Nano223 sales.
Direct B2C Customer Engagement: Respond instantly to inbound consumer inquiries, traveling directly to newly renovated residential homes to conduct live, face-to-face consultations with property owners
B2B Network Management: Build in-person relationships with local Johor interior designers, renovation contractors, furniture, pest control and property project managers to capture immediate client inquiries.
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• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
• Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
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On-Site Sales & Consultations: Travel daily to residential homes, ID showrooms, and corporate sites across Johor to conduct live air diagnostic tests and secure Nano223 sales.
Direct B2C Customer Engagement: Respond instantly to inbound consumer inquiries, traveling directly to newly renovated residential homes to conduct live, face-to-face consultations with property owners
B2B Network Management: Build in-person relationships with local Johor interior designers, renovation contractors, furniture, pest control and property project managers to capture immediate client inquiries.
...
Own and grow the corporate business segment in Malaysia and Singapore, responsible for revenue, profitability, and client expansion. This role drives B2B sales while managing sourcing and execution to deliver customized gifting solutions efficiently.
Own P&L of corporate segment and drive revenue growth
Acquire and manage corporate clients, build pipeline, close deals
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