Branch Operations Management Jobs in Johor - September 2026 - Urgent Hiring
Showing 12 jobs results for
"branch operations management"
in Johor
MYR3,000 - MYR3,500 Per Month
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
MYR8,000 - MYR13,000 Per Month
- Ensure consistent achievement of operational standards to meet customer requirements
- Manage and monitor productivity KPIs against budget, initiate corrective actions
- Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations ...
Posted
2 months ago
Operations Executive, Islamic Financing Business
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
5 days ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Tebrau, Johor
- Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
- Strategic Operational Flow: Oversee the day-to-day operational flow of CARSOME Consultants for both purchasing and selling vehicles, ensuring seamless execution and maximizing every transaction opportunity.
- Lead Generation & Conversion: Implement and refine highly effective lead generation and follow-up processes to maximize conversion rates for potential car sellers and buyers. ...
Be an early applicant!
Posted
a month ago
MYR5,000 - MYR6,000 Per Month
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Be an early applicant!
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
a month ago
MYR8,000 - MYR13,000 Per Month
- Ensure consistent achievement of operational standards to meet customer requirements
- Manage and monitor productivity KPIs against budget, initiate corrective actions
- Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations ...
Be an early applicant!
Posted
2 months ago