Design sales collateral and support materials that reflect the brand, voice and priorities, then adapt them into public-facing social creative for X (Twitter), Instagram, LinkedIn and other platforms.
Review Requests For Proposal (RFP). Identify information for proposal text and budget development and work closely with proposal development team to prepare and finalize proposals.
Work with Key Account Manager to design solutions that solve critical business challenges for strategic clients, throughout the pre-sales, solution design and implementation stages.
Drive the development and execution of customer experience and digital initiatives, leveraging customer insights and business needs to deliver impactful solutions while ensuring alignment with organizational objectives.
Payment Collection & Billing: Manage the end-to-end billing cycle, including issuing invoices to customers for projects based on predefined milestones and following up on due payments.
Ad Platform Integration: Drive end-to-end integration of major digital advertising networks (Google Ads, Meta/Facebook/Instagram) directly into the EPOS360 ecosystem to allow merchants to launch ad campaigns seamlessly.
Support the deployment and maintenance of infrastructure components which include Kubernetes clusters, database clusters, monitoring stacks, CICD platforms, networks and firewalls to ensure high reliability, secure, compliant and cost efficient platforms.
Review, monitor and maintain the comprehensive Project Schedule in Primavera P6, ensuring it incorporates all project activities, associated costs and a properly developed Critical Path Method (CPM) network. (The role is not responsible for originating the baseline schedule, but is accountable for its integrity thereafter.)
Strong technical writing skills — able to translate application architecture and customization workflows into structured, developer-facing training content.