Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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United Overseas Bank (Malaysia) Bhd is seeking an AVP/VP, Personal & Wealth Banking Team Head to lead a high-performing team of Relationship Managers and Personal Bankers in Damansara Uptown. You will craft strategies to grow market share in private banking while delivering holistic wealth management solutions and maintaining strict regulatory compliance.
The role requires 10+ years in banking, proven leadership, and strong risk management expertise, with English and Bahasa Malaysia proficiency.
Work with your Talent Acquisition Business Partner to take a detailed brief on a role, asking the right questions to understand hiring manager requirements and translate this into a sourcing strategy
Proactively identify high caliber diverse external talent via direct sourcing, market mapping and advanced research, including complex internet search, database mining and monitoring, social media search and contacts, internal/external networking, white papers, publications, and other informational sources.
Utilize CRM to identify candidates from the relevant talent pools and referrals who are a match for open vacancies and managing the candidate journey of these people
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Lead the design and implementation of conceptual, logical, and physical data models across Revenue Growth Management (RGM) domains, including Pricing, Promotions, Trade Spend, Gross-to-Net, Customer Profitability, and Revenue/Margin Analytics.
Translate complex business requirements into scalable, reusable data models that enable commercial analytics and decision-making.
Partner with Sales, Finance, Marketing, and Technology teams to deliver high-impact RGM data solutions.
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You will lead the regional Application Engineering & Business Development activities related to the transformer portfolio by understanding Market Trends and secure the anticipated growth and have positive impact on ROMI.
You will fulfill the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT’s), attending industry conferences, customer visits, reviewing transformer specifications and influence improvement recommendations, supporting customer engagements during tender negotiation / clarification, offer technical knowledge and support to customers on transformer applications and application solutions.
You will fulfill internal Hitachi Energy facing dimensions, activities shall include internal technical training (HIIT’s) and presentations, support tender strategy & negotiation recommendations, engage with factory and tender engineering teams to develop and deploy trust, acceptance and team integration, support customer engagements during factory visits / FAT and post order problem solving.
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The selected candidate will be responsible for managing warehouse operations related to medical device products, including laboratory equipment used for testing and molecular analysis, point-of-care testing (POCT) devices, cold storage areas, and other related items.
To ensure that the warehouse operates at peak efficiency – with customer satisfaction as the primary goal especially in the distribution of RCPA QAP survey materials to participants in timely and proper conditions according to prescribed standards set.
To develop warehouse operations systems by adhering to product handling, storage requirements, inventory, logistics processes, and shipping methods requirements.
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Monitor and process incoming orders from all online and non-store sales channels to ensure all customer orders are accurately processed within established service level agreements.
Investigate and resolve order exceptions including payment issues, stock shortages, duplicate orders, and fulfilment delays.
Monitor order backlog and ensure timely completion.
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Conduct ongoing fraud alert reviews to identify for fraudulent charges using Fraud Monitoring System ("FMS") for our consumer and business segments in Singapore and regionally
Perform investigations and analysis of all cardholders disputed transactions and make appropriate decisions on next steps, minimising financial losses without compromising customer experience
Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company's and users' interests
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Collaborate with product managers to define hypotheses and design experiments aimed at improving the consumer experience.
Run A/B testing frameworks, quasi-experiments and statistical methodologies to measure the impact of product changes on main metrics such as user engagement, retention, and conversion rates.
Analyze experiment results to draw actionable insights and make data-driven recommendations for product iterations and enhancements.
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Conceptualize visuals based on requirements, create compelling and effective digital media, social media ads, social media post, print material and etc.
Developing concepts, graphics and layouts, including making decisions about fonts, images, readability and readers’ needs.
Create high-quality and attention-grabbing ad designs that grab the users’ attention and improve the brand’s credibility.
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Drive Partner Acquisition: Proactively recruit, engage, and maintain relationships with strategic referral partners (Nationwide HLA agents) to drive mortgage and auto loan submissions.
Agency Briefings: Plan and conduct regular briefing sessions for HLA agents and strategic partners to promote referral programs, product updates, and campaign initiatives.
Target Achievement: Own and hit assigned sales targets for mortgage and auto loan referral volumes.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Develop, implement, and refine sales strategies to meet organizational goals.
Conduct market research to identify trends and opportunities for growth.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
...