Driving and managing the S&OP process ensuring consensus demand forecast and optimized supply plan in place to meet customer requirements.
Creating and managing supply plans to ensure optimal stock levels and minimize excess inventory. Coordinates action plans to manage and remediate supply constraints and collaborate with Global & Regional supply chain to mitigate the impact.
Owns planning parameters in ERP System and responsible for the up-to-date assortment at SKU level of the assigned brands.
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Maintain and perform necessary support at customer site, such as troubleshooting, corrective and preventive maintenance, and installation hardware and software modification
Provide service training to the customer and peers
Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Develop a culture in line with International Operations Vision to make every customer touch point brilliant
Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans
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Prepare and serve a wide variety of hot and cold beverages, including coffee, tea, handcrafted beverages, and specialty drinks, while following company recipes and presentation standards.
Maintain a clean, organized, and hygienic café environment by regularly cleaning workstations, dining areas, utensils, and equipment in accordance with food safety standards.
Monitor inventory levels and restock ingredients and supplies to ensure smooth daily operations.
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Prepare and serve a wide variety of hot and cold beverages, including coffee, tea, handcrafted beverages, and specialty drinks, while following company recipes and presentation standards.
Maintain a clean, organized, and hygienic café environment by regularly cleaning workstations, dining areas, utensils, and equipment in accordance with food safety standards.
Monitor inventory levels and restock ingredients and supplies to ensure smooth daily operations.
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