Call Center Representative Jobs in Subang Jaya - August 2026 - Urgent Hiring
Showing 3 jobs results for
"call center representative"
in Subang Jaya
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
16 hours ago
Chat Available
MYR10 - MYR15 Per Hour
Fresh Graduates
Near Train Station
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Posted
11 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while maintaining a high level of customer satisfaction. ...
Posted
2 months ago