The Sales Associate Cum Cashier is tasked with delivering excellent customer service aligned with store needs, aiming to meet sales targets and ensuring a great customer experience. The role involves handling sales transactions and maintaining the designated sections, ensuring the effective display and organization of merchandise. The individual will also be involved in maintaining the stockroom and training to improve customer service and product knowledge.
Maintain responsibility for one or several sections of the store as instructed by your Manager, ensuring basic image maintenance through proper folding and displaying.
Process sales, exchanges, and refunds efficiently, accurately, and quickly in all payment methods.
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Handling buying and selling of foreign currencies. Process remittance applications from customers. Attend to customers inquiries over the counter. Checking whether the money being accepted is genuine, valid and intact. Ensure accurate transaction has been performed.
Deliver a pleasant and professional customer experience by using polite, friendly, and courteous language and behavior at all times.
Carry out daily store duties as assigned, including membership registration, order taking, and responding promptly to customer requests.
Follow store operational standards and service procedures, work effectively with team members, and continuously learn and share relevant knowledge.
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Process monthly payroll accurately and within established timelines.
Process overtime payments, allowances, statutory deductions and other payroll adjustments in accordance with company policies and applicable legislation.
Verify payroll data received from the Human Resources department for completeness and accuracy prior to processing.
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Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
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