Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.
Develop and execute comprehensive digital marketing strategies across various channels including social media, search engines (SEO/SEM), email marketing, and content marketing to drive brand awareness and lead generation.
Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
Develop and execute comprehensive digital marketing strategies across various channels including social media, search engines (SEO/SEM), email marketing, and content marketing to drive brand awareness and lead generation.
Provide exceptional customer service to all shoppers, primarily in Mandarin, addressing inquiries, resolving complaints, and offering product information to ensure a positive shopping experience.
Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.