Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Sales Administration
Customer Service
Communication Skills
Problem-Solving
Teamwork
Time Management
Organizational Skills
Microsoft Office Suite
CRM Software
Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
...
Build hands-on experience in a customer-facing role at a local beauty and wellness studio. This helps you grow practical retail and service skills.
Expand your network with regular client interactions and connections to therapists and suppliers. Those relationships help your career in beauty or retail.
Gain confidence handling cash, card and POS systems under simple, well-defined procedures. That experience improves your operational readiness for future roles.
...