Develops project plan by reviewing project specification and conferring with related key personnel.
Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing quotation from suppliers.
Determines project schedule by analyzing project plan, calculating time requirements, manpower arrangement & sequencing project elements.
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Develops project plan by reviewing project specification and conferring with related key personnel.
Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing quotation from suppliers.
Determines project schedule by analyzing project plan, calculating time requirements, manpower arrangement & sequencing project elements.
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Develops project plan by reviewing project specification and conferring with related key personnel.
Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing quotation from suppliers.
Determines project schedule by analyzing project plan, calculating time requirements, manpower arrangement & sequencing project elements.
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Overall Management: Formulate monthly service plans, assign daily work tasks, organize daily morning meetings, collect and sort out the “Service Engineer Work Weekly Report” and submit it to the Service Director for review.
Service Execution: Part-time equipment maintenance (leading the repair of complex faults), key customer training (operation and maintenance knowledge); assist the spare parts department in carrying out spare parts plan reserve, inventory and sales; be responsible for in-warranty service claims and out-of warranty fee collection.
Customer Connection: Respond to customer needs 24 hours a day, close service complaints within 48 hours, conduct visits to key customers no less than 4 times a month, and collect satisfaction feedback.
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