Lead technical discovery with customers to understand their current device landscape, support processes, and business goals, and identify opportunities for DaaS and managed services.
Design complete solutions that combine devices, lifecycle services (deployment, support, refresh, secure recovery) and cloud/SaaS platforms such as endpoint management and security. May involve multi-vendor hardware (laptops, workstations, servers, appliances) and integrated network security (firewalls, IoT).
Lead the deployment strategies for SaaS solutions, including M365, MDM (Intune/Scalefusion etc.), and endpoint security (EPP,EDR, XDR) etc.
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Lead technical discovery with customers to understand their current device landscape, support processes, and business goals, and identify opportunities for DaaS and managed services.
Design complete solutions that combine devices, lifecycle services (deployment, support, refresh, secure recovery) and cloud/SaaS platforms such as endpoint management and security. May involve multi-vendor hardware (laptops, workstations, servers, appliances) and integrated network security (firewalls, IoT).
Lead the deployment strategies for SaaS solutions, including M365, MDM (Intune/Scalefusion etc.), and endpoint security (EPP,EDR, XDR) etc.
...
Lead technical discovery with customers to understand their current device landscape, support processes, and business goals, and identify opportunities for DaaS and managed services.
Design complete solutions that combine devices, lifecycle services (deployment, support, refresh, secure recovery) and cloud/SaaS platforms such as endpoint management and security. May involve multi-vendor hardware (laptops, workstations, servers, appliances) and integrated network security (firewalls, IoT).
Lead the deployment strategies for SaaS solutions, including M365, MDM (Intune/Scalefusion etc.), and endpoint security (EPP,EDR, XDR) etc.
...
Lead technical discovery with customers to understand their current device landscape, support processes, and business goals, and identify opportunities for DaaS and managed services.
Design complete solutions that combine devices, lifecycle services (deployment, support, refresh, secure recovery) and cloud/SaaS platforms such as endpoint management and security. May involve multi-vendor hardware (laptops, workstations, servers, appliances) and integrated network security (firewalls, IoT).
Lead the deployment strategies for SaaS solutions, including M365, MDM (Intune/Scalefusion etc.), and endpoint security (EPP,EDR, XDR) etc.
...
Identify and secure new business opportunities for HPC systems, AI infrastructure, cloud HPC solutions, enterprise IT services, and data center colocation services.
Develop strategic sales pipelines across targeted industries, building strong relationships with both new and existing clients.
Conduct customer presentations, solution pitches, and demonstrations to highlight the value of HPC, AI, and colocation solutions.
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Identify and secure new business opportunities for HPC systems, AI infrastructure, cloud HPC solutions, enterprise IT services, and data center colocation services.
Develop strategic sales pipelines across targeted industries, building strong relationships with both new and existing clients.
Conduct customer presentations, solution pitches, and demonstrations to highlight the value of HPC, AI, and colocation solutions.
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Develop, test, and support digital tools, workflow automations, engineering documentation systems, and internal applications to improve business and facility operations.
Assist in monitoring, coordinating, and maintaining Mechanical & Electrical (M&E) systems, including HVAC, electrical, plumbing, fire protection, and building services infrastructure.
Build and maintain workflow automation using Power Automate, SharePoint, Microsoft 365 tools, and other relevant platforms to streamline engineering and operational processes.
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Operational Uptime – Ensure all sales gallery/ office/ common area/ overall township infrastructures, facilities, utilities and equipment are well-maintained and functional at all times.
Maintenance Quality – Uphold quality workmanship in repair and maintenance tasks, complying with safety and SOP standards.
Team Coordination – Provide effective coordination with internal staff, vendors and contractors.
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We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.
Operational Uptime – Ensure all sales gallery/ office/ common area/ overall township infrastructures, facilities, utilities and equipment are well-maintained and functional at all times.
Maintenance Quality – Uphold quality workmanship in repair and maintenance tasks, complying with safety and SOP standards.
Team Coordination – Provide effective coordination with internal staff, vendors and contractors.
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Analyze requirements, user stories, and technical specifications to create test plans and test cases.
Perform manual and/or automated testing across web, mobile, and API platforms.
Execute different types of testing, including: Functional testing, Regression testing, Integration testing, System testing, Performance & load testing and UAT support testing.
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