Office Administration
Record Keeping
Scheduling Appointments
Data Entry
Communication Skills
Time Management
Organizational Skills
Problem Solving
Attention to Detail
Customer Service
Microsoft Office
Teamwork
Conduct high-volume outbound calls to debtors to follow up on outstanding payments, with a target of approximately 80 accounts per day.
Engage professionally with debtors to understand their financial situation and discuss suitable repayment plans or loan restructuring options to regularise overdue accounts.
Follow up consistently on assigned accounts and monitor payment commitments to achieve collection targets.
...