You will be handling lingerie (bras) and women's clothes for the customers.
You will ensure no customer is left waiting. You will be responsible for dealing with all customer enquiries in a timely manner, ensuring that every message receives a prompt and helpful response.
You will manage the returns process. You will handle customer returns and exchanges, ensuring they are processed quickly and efficiently so the customer isn't left waiting for their refund or new item....
Customer Support
Sales Skills
Communication Skills
Problem Solving
Product Knowledge
Order Processing
CRM Software
Upselling Techniques
Active Listening
Time Management
E-commerce Platforms
Conflict Resolution
E-commerce Management
Digital Marketing
Product Merchandising
Sales Analysis
Customer Service
Inventory Control
Online Advertising
Market Research
Communication Skills
Problem Solving
Prepare accurate quotations and tender submissions for interior design and fit-out projects.
Advise on suitable and effective strategies, methodologies, and best practices in tender pricing.
Responsible for verifying and cost-controlling all suppliers, subcontractors, workers, and related parties, including project claims and expenses within the approved budget....