400+ Ctrm Jobs - August 2026 - Urgent Hiring
Showing 410 jobs results for
"ctrm"
Customer Relationship Management Executive
Undisclosed
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Act as the primary point of contact for existing property owners.
- Maintain professional, friendly and positive relationships with owners.
- Understand each owner's expectations, concerns and preferences. ...
Be an early applicant!
Posted
7 days ago
Loyalty & Digital Analyst (1 Year) - KL - RM 5000
MYR5,000 - MYR5,500 Per Month
Near Train Station
- Loyalty & Digital Analyst (Marketing)Oil & Gas Industry1 Year Contract (renewable)Mon – Fri (9am – 6pm) – HybridKuala Lumpur (beside NU Sentral)Base Salary: MYR 5,000 - MYR 5,500Role PurposeThe Loyalty & Digital Analyst supports the growth and performance of Client’s loyalty, CRM and App ecosystem by turning data into actionable insights.The role is responsible for tracking loyalty performance, CRM effectiveness, App engagement, digital voucher performance, campaign results, issue trends and tech delivery progress. The analyst will support the team in identifying growth opportunities, diagnosing operational or technical issues, improving campaign effectiveness and enabling better business decisions for Client App and loyalty roadmap prioritization.This role works closely with the Loyalty & Digital Manager and Loyalty & Digital Implementer, Loyalty partner, IT, digital product teams, CRM agencies, vendors and internal stakeholders.Key Accountabilities1. 1. Performance & Insightso Monitor and analyze loyalty, CRM and App performance.o Track key metrics including TAC, acquisition and retention.o Provide insights and recommendations to drive business growth.o Build and maintain regular performance dashboards and reports.2. Campaign & CRM Analyticso Support customer segmentation and campaign targeting.o Measure campaign effectiveness and identify optimization opportunities.o Conduct post-campaign analysis and share key learnings.o Support test-and-learn initiatives and A/B testing3. Shell App & Digital Product Supporto Monitor app adoption, engagement and customer journeys.o Identify customer pain points and improvement opportunities.o Provide data and insights to support Shell App roadmap decisions.o Support business case development for new features and enhancements.4. Issue Management & Escalation Supporto Assess customer and business impact of issues.o Support customer operations in escalation and provide updates for stakeholders.5. Tech Delivery & UAT Supporto Support business requirements, UAT and launch readiness activities.o Track defects, enhancements and delivery progress.o Coordinate testing for loyalty, CRM, voucher and app features.o Monitor performance after launch and highlight issues or opportunities
Be an early applicant!
Posted
7 days ago
Customer Relationship Management Executive
Undisclosed
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Act as the primary point of contact for existing property owners.
- Maintain professional, friendly and positive relationships with owners.
- Understand each owner's expectations, concerns and preferences. ...
Be an early applicant!
Posted
12 days ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- HubSpot CRM Management: Maintain and update customer profiles, lead statuses, and sales pipelines within HubSpot.Automation & Workflow Optimisation: Set up and refine email sequences, workflows, and automation rules to enhance lead nurturing and customer engagement.Drafting email & WhatsApp remarketing messages in mainly Mandarin via leveraging AI.Constantly leverage HubSpot, Omnisend (Email platform) and WhatsApp as remarketing tools.Lead Segmentation: Organize and segment customer and prospect lists for targeted marketing campaigns and sales follow-ups.Data Clean-Up & Integrity: Regularly audit the CRM to remove duplicates, standardise data, and ensure accuracy for reporting and outreach.Sales & Marketing Support: Assist in creating and assigning tasks for the sales team, ensuring timely follow-ups and tracking customer interactions.Reporting & Insights: Generate weekly and monthly CRM reports on pipeline progress, lead conversion rates, and campaign effectiveness.
Be an early applicant!
Posted
a month ago
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Be an early applicant!
Posted
23 days ago
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Be an early applicant!
Posted
23 days ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- HubSpot CRM Management: Maintain and update customer profiles, lead statuses, and sales pipelines within HubSpot.Automation & Workflow Optimisation: Set up and refine email sequences, workflows, and automation rules to enhance lead nurturing and customer engagement.Drafting email & WhatsApp remarketing messages in mainly Mandarin via leveraging AI.Constantly leverage HubSpot, Omnisend (Email platform) and WhatsApp as remarketing tools.Lead Segmentation: Organize and segment customer and prospect lists for targeted marketing campaigns and sales follow-ups.Data Clean-Up & Integrity: Regularly audit the CRM to remove duplicates, standardise data, and ensure accuracy for reporting and outreach.Sales & Marketing Support: Assist in creating and assigning tasks for the sales team, ensuring timely follow-ups and tracking customer interactions.Reporting & Insights: Generate weekly and monthly CRM reports on pipeline progress, lead conversion rates, and campaign effectiveness.
Be an early applicant!
Posted
a month ago
Chat Available
CRM & Remarketing Executive (Mandarin / Cantonese)
MYR4,100 - MYR7,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage and maintain customer profiles, lead statuses, and sales pipelines in HubSpot CRM
- Set up and optimize automation workflows, email sequences, and remarketing campaigns
- Draft email and WhatsApp remarketing messages mainly in Mandarin or Cantonese using AI tools ...
Posted
20 hours ago
MYR3,500 - MYR6,000 Per Month
George Town, Pulau Pinang
- As an Acquisition Relationship Manager, Priority Banking - you will play a pivotal role in acquiring and growing our high-value customer base. You will be responsible for:
- • Managing key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion. • Acquiring and deepening relationships with New to Bank Priority Bank Clients to identify business opportunities related to own core business products or refer to supporting channels. • Marketing and promoting a wide range of banking products and services, i.e. unit trusts, bancassurance other retail banking products to potential clients with a starting Asset under Management (AUM) of > 250k and above.
Be an early applicant!
Posted
21 days ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Plan and execute digital marketing campaigns.
- Create engaging content for social media, websites, emails, and other digital channels.
- Manage the company's social media platforms and grow online engagement. ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- HubSpot CRM Management: Maintain and update customer profiles, lead statuses, and sales pipelines within HubSpot.Automation & Workflow Optimisation: Set up and refine email sequences, workflows, and automation rules to enhance lead nurturing and customer engagement.Drafting email & WhatsApp remarketing messages in mainly Mandarin via leveraging AI.Constantly leverage HubSpot, Omnisend (Email platform) and WhatsApp as remarketing tools.Lead Segmentation: Organize and segment customer and prospect lists for targeted marketing campaigns and sales follow-ups.Data Clean-Up & Integrity: Regularly audit the CRM to remove duplicates, standardise data, and ensure accuracy for reporting and outreach.Sales & Marketing Support: Assist in creating and assigning tasks for the sales team, ensuring timely follow-ups and tracking customer interactions.Reporting & Insights: Generate weekly and monthly CRM reports on pipeline progress, lead conversion rates, and campaign effectiveness.
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- HubSpot CRM Management: Maintain and update customer profiles, lead statuses, and sales pipelines within HubSpot.Automation & Workflow Optimisation: Set up and refine email sequences, workflows, and automation rules to enhance lead nurturing and customer engagement.Drafting email & WhatsApp remarketing messages in mainly Mandarin via leveraging AI.Constantly leverage HubSpot, Omnisend (Email platform) and WhatsApp as remarketing tools.Lead Segmentation: Organize and segment customer and prospect lists for targeted marketing campaigns and sales follow-ups.Data Clean-Up & Integrity: Regularly audit the CRM to remove duplicates, standardise data, and ensure accuracy for reporting and outreach.Sales & Marketing Support: Assist in creating and assigning tasks for the sales team, ensuring timely follow-ups and tracking customer interactions.Reporting & Insights: Generate weekly and monthly CRM reports on pipeline progress, lead conversion rates, and campaign effectiveness.
Be an early applicant!
Posted
a month ago
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Posted
23 days ago
Chat Available
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Posted
23 days ago
Chat Available
MYR800 - MYR1,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Assist with daily administrative and clerical tasks
- Prepare documents, reports, and data entry
- Organise records and support general office activities ...
Be an early applicant!
Posted
21 days ago
Chat Available
MYR3,500 - MYR6,000 Per Month
George Town, Pulau Pinang
- As an Acquisition Relationship Manager, Priority Banking - you will play a pivotal role in acquiring and growing our high-value customer base. You will be responsible for:
- • Managing key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion. • Acquiring and deepening relationships with New to Bank Priority Bank Clients to identify business opportunities related to own core business products or refer to supporting channels. • Marketing and promoting a wide range of banking products and services, i.e. unit trusts, bancassurance other retail banking products to potential clients with a starting Asset under Management (AUM) of > 250k and above.
Posted
21 days ago
Chat Available
Loyalty & Digital Analyst (1 Year) - KL - RM 5000
MYR5,000 - MYR5,500 Per Month
Near Train Station
- Loyalty & Digital Analyst (Marketing)Oil & Gas Industry1 Year Contract (renewable)Mon – Fri (9am – 6pm) – HybridKuala Lumpur (beside NU Sentral)Base Salary: MYR 5,000 - MYR 5,500Role PurposeThe Loyalty & Digital Analyst supports the growth and performance of Client’s loyalty, CRM and App ecosystem by turning data into actionable insights.The role is responsible for tracking loyalty performance, CRM effectiveness, App engagement, digital voucher performance, campaign results, issue trends and tech delivery progress. The analyst will support the team in identifying growth opportunities, diagnosing operational or technical issues, improving campaign effectiveness and enabling better business decisions for Client App and loyalty roadmap prioritization.This role works closely with the Loyalty & Digital Manager and Loyalty & Digital Implementer, Loyalty partner, IT, digital product teams, CRM agencies, vendors and internal stakeholders.Key Accountabilities1. 1. Performance & Insightso Monitor and analyze loyalty, CRM and App performance.o Track key metrics including TAC, acquisition and retention.o Provide insights and recommendations to drive business growth.o Build and maintain regular performance dashboards and reports.2. Campaign & CRM Analyticso Support customer segmentation and campaign targeting.o Measure campaign effectiveness and identify optimization opportunities.o Conduct post-campaign analysis and share key learnings.o Support test-and-learn initiatives and A/B testing3. Shell App & Digital Product Supporto Monitor app adoption, engagement and customer journeys.o Identify customer pain points and improvement opportunities.o Provide data and insights to support Shell App roadmap decisions.o Support business case development for new features and enhancements.4. Issue Management & Escalation Supporto Assess customer and business impact of issues.o Support customer operations in escalation and provide updates for stakeholders.5. Tech Delivery & UAT Supporto Support business requirements, UAT and launch readiness activities.o Track defects, enhancements and delivery progress.o Coordinate testing for loyalty, CRM, voucher and app features.o Monitor performance after launch and highlight issues or opportunities
Be an early applicant!
Posted
3 days ago
Chat Available
Customer Relationship Management Executive
Undisclosed
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Act as the primary point of contact for existing property owners.
- Maintain professional, friendly and positive relationships with owners.
- Understand each owner's expectations, concerns and preferences. ...
Posted
4 days ago
Chat Available
MYR3,500 - MYR6,000 Per Month
- As an Acquisition Relationship Manager, Priority Banking - you will play a pivotal role in acquiring and growing our high-value customer base. You will be responsible for:
- • Managing key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion. • Acquiring and deepening relationships with New to Bank Priority Bank Clients to identify business opportunities related to own core business products or refer to supporting channels. • Marketing and promoting a wide range of banking products and services, i.e. unit trusts, bancassurance other retail banking products to potential clients with a starting Asset under Management (AUM) of > 250k and above.
Be an early applicant!
Posted
21 days ago
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Be an early applicant!
Posted
23 days ago
MYR6,500 - MYR7,500 Per Month
WFH
Petaling, WP Kuala Lumpur
Near Train Station
- Lead requirements gathering sessions with business and technical stakeholders
- Produce Functional Specification Documents (FSD) and user stories
- Conduct workflow and process analysis ...
Be an early applicant!
Posted
24 days ago
MYR6,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- To build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform.
- Create/modify existing controllers, controller extensions, and triggers across all platforms.
- Develop highly interactive UI using Visualforce, JavaScript and JQuery technologies. ...
Be an early applicant!
Posted
23 days ago
Chat Available
Customer Relationship Management Executive
MYR3,500 - MYR5,000 Per Month
Near Train Station
- Plan and execute CRM campaigns, loyalty programs, member events, and customer engagement activities.
- Develop initiatives to acquire new members, retain existing customers, and encourage repeat purchases.
- Manage customer communications through SMS, WhatsApp, email, and other CRM channels. ...
Posted
2 days ago
Chat Available
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
a month ago
Chat Available
MYR6,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- To build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform.
- Create/modify existing controllers, controller extensions, and triggers across all platforms.
- Develop highly interactive UI using Visualforce, JavaScript and JQuery technologies. ...
Be an early applicant!
Posted
23 days ago
Chat Available
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Posted
23 days ago
Chat Available
MYR5,000 - MYR9,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Manage user roles, profiles, permissions, and security settings.
- Configure and maintain objects, fields, workflows, validation rules, and page layouts.
- Oversee sandbox management, production deployments, and system updates. ...
Posted
23 days ago
Undisclosed
- Email Marketing Content Creation:
- Develop and create engaging, personalized email marketing content that resonates with our target audience.
- Collaborate with cross-functional teams to gather relevant content, product information, and promotions for email campaigns. ...
Be an early applicant!
Posted
14 days ago
Undisclosed
- Email Marketing Content Creation:
- Develop and create engaging, personalized email marketing content that resonates with our target audience.
- Collaborate with cross-functional teams to gather relevant content, product information, and promotions for email campaigns. ...
Be an early applicant!
Posted
14 days ago