Handling incoming calls and inquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations.
Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding Bytewave Technology Solutions' software products and services.
Assist the Food & Beverage Manager in overseeing daily operations of all food and beverage outlets, ensuring high standards of service and product quality.
Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
Venue: Watsons Mid Valley Megamall [Lot F-049 & 050, First Floor, Mid Valley Megamall, Mid Valley City, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur]