Minimum 2 years of experience in frontline Customer Service. Fresh graduates with stints related to service innovations or transformation may be considered.
Minimum 2 years of experience in frontline Customer Service. Fresh graduates with stints related to service innovations or transformation may be considered.
To interact with patients, parents, and medical professionals. Provide information in response to enquiries, appointment, activities planned by the centre, concerns and requests about service.
Customer Service – Responsible for handling customer enquiries, providing assistance, addressing customer concerns, and ensuring a positive customer experience.
Leverage SAP and automation platforms to process healthcare orders with speed and precision, ensuring every transaction is completed accurately and on time
Handle the full cycle of customer support and consultation via calls, WhatsApp, social media, and other channels, responding to inquiries, concerns, and issues promptly and professionally.
Handle the full cycle of customer support and consultation via calls, WhatsApp, social media, and other channels, responding to inquiries, concerns, and issues promptly and professionally.
Overseeing the inventory management process, defining local strategies for appropriate inventory levels, and planning future capacity requirements and cross-functional alignment.
Customer Service – Responsible for handling customer enquiries, providing assistance, addressing customer concerns, and ensuring a positive customer experience.