61 Customer Care Jobs in Malaysia | Job Vacancies | October 2026 | Maukerja
Showing 61 jobs results for
"customer care"
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Be an early applicant!
Posted
18 hours ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR4,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Job Description:
- Handle daily inbound calls and emails regarding general customer inquiries, complaints, comments, feedback, and other issues related to the services.
- Understand customer inquiries and ensure they are addressed or routed through the appropriate channel, such as customer support teams for ticketing, baggage handling, or special assistance. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
8 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
59000 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Posted
7 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Posted
7 days ago
MYR3,500 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
59000 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Posted
7 days ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Be an early applicant!
Posted
18 hours ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via live Chat support regarding cryptocurrency transactions, account management, and product features.
- Provide clear and accurate information to customers about our cryptocurrency offerings, including wallets, trading platforms, and security measures.
- Identify and troubleshoot issues related to cryptocurrency transactions, account access, and technical problems. ...
Posted
8 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly and efficient service to the travel community of our client.
- Be a first point of contact to handle and resolve customer complaints.
- Respond professionally to inbound phone calls, including urgent situations. ...
Posted
7 days ago
MYR4,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Job Description:
- Handle daily inbound calls and emails regarding general customer inquiries, complaints, comments, feedback, and other issues related to the services.
- Understand customer inquiries and ensure they are addressed or routed through the appropriate channel, such as customer support teams for ticketing, baggage handling, or special assistance. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
8 days ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly and efficient service to the travel community of our client.
- Be a first point of contact to handle and resolve customer complaints.
- Respond professionally to inbound phone calls, including urgent situations. ...
Posted
8 days ago
MYR3,000 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
8 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Be an early applicant!
Posted
7 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
59000 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Be an early applicant!
Posted
7 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Be an early applicant!
Posted
7 days ago
MYR5,000 - MYR6,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer support via phone and email, addressing customer inquiries and issues related to their digital marketing campaigns.
- Troubleshoot and resolve technical issues related to digital advertising.
- Work closely with internal teams to escalate and resolve complex customer concerns. ...
Posted
4 months ago
MYR4,000 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
4 months ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,100 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to cruise ticket bookings, loyalty programs, and travel disruptions.
- Provide appropriate solutions or alternatives in an effective and polite manner to resolve customer inquiries related to cruise line services, such as trip cancellations, rescheduling, refunds, payment issues, promotions, and other travel-related concerns. ...
Proficient in Mandarin and English (spoken and written).
Strong communication and interpersonal skills.
+5
Posted
7 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
59000 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Provide professional customer support via email, live chat, and phone calls.
- Guide customers through platform processes and provide accurate information and solutions. ...
Be an early applicant!
Posted
7 days ago
MYR5,000 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ● Communicates to customers via phone, email or chat for any issues related to their interaction with Adwords platform. ● Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions. ● Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant. ● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX
Posted
4 months ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
KL Sentral, WP Kuala Lumpur
Near Train Station
- Build strong relationships with customers by providing best-in-class customer experience identifying opportunities to improve their performance
- Partner with different departments to assist better for customers
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments ...
Posted
2 months ago