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Customer Care Manager Jobs in Selangor - July 2026 - Urgent Hiring

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jobs in Inter-Continental Freight Sdn Bhd
CUSTOMER SERVICE MANAGER CUSTOMER SERVICE MANAGER

Inter-Continental Freight Sdn Bhd

Inter-Continental Freight Sdn Bhd is top company
MYR3,500 - MYR4,500 Per Month
+Additional Compensation

Full Time

Klang, Selangor

Near Train Station
  • Lead and supervise the customer service team.
  • Ensure prompt and professional handling of customer inquiries, complaints, and requests.
  • Monitor order processing, shipment tracking, and delivery status. ...
Problem-Solving Team Leadership
+5
Posted
2 days ago
jobs in Global Tee Concept Sdn Bhd
Customer Service Manager (Branch) Customer Service Manager (Branch)

Global Tee Concept Sdn Bhd

Global Tee Concept Sdn Bhd is top company
MYR3,000 - MYR4,500 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station
  • What's Your Role?
  • Assess clients and recommend suitable treatments and products
  • Evaluate client needs and recommend appropriate sinus therapy treatments and health products to ensure effective and personalized care. ...
Attention to Detail Time Management
+8
Posted
a month ago
jobs in Ink Marketing Sdn Bhd
Customer Relationship Manager Customer Relationship Manager

Ink Marketing Sdn Bhd

Ink Marketing Sdn Bhd is top company
MYR4,500 - MYR6,500 Per Month

Full Time

Seri Kembangan, Selangor

Near Train Station
  • Serve as the primary point of contact for assigned clients, ensuring clear communication and aligned throughout project lifecycle.
  • Manage and oversee execution of in-store activation, POSM deployment, event and promotional campaigns.
  • Coordinate internally with Creative Team, Operations Team, Business Development and Production Team to align with timelines, deliverables and budget. ...
Client Relationship Management Communication Skills
+4
Posted
7 days ago
Chat Available
jobs in Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd
Customer Support Team Lead Customer Support Team Lead

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd is top company
Up to MYR6,500 Per Month

Full Time

Subang Jaya, Selangor

Near Train Station
  • Team Leadership & Operational Control
  • Lead and develop the team to deliver consistent, high-quality service.
  • Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
6 days ago
Chat Available
jobs in Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd
Customer Service Team Lead Customer Service Team Lead

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd is top company
Up to MYR6,500 Per Month

Full Time

Subang Jaya, Selangor

Near Train Station
  • Team Leadership & Operational Control
  • Lead and develop the team to deliver consistent, high-quality service.
  • Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
6 days ago
Chat Available
jobs in Inter-Continental Freight Sdn Bhd
Operations Manager, Customer Service Operations Manager, Customer Service

Inter-Continental Freight Sdn Bhd

Inter-Continental Freight Sdn Bhd is top company
MYR3,500 - MYR4,500 Per Month

Full Time

Klang, Selangor

Near Train Station
  • Lead and supervise the customer service team.
  • Ensure prompt and professional handling of customer inquiries, complaints, and requests.
  • Monitor order processing, shipment tracking, and delivery status. ...
Problem-Solving Team Leadership
+5
Posted
24 days ago
jobs in Global Tee Concept Sdn Bhd
Branch Service Manager Branch Service Manager

Global Tee Concept Sdn Bhd

Global Tee Concept Sdn Bhd is top company
MYR3,000 - MYR4,500 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station
  • What's Your Role?
  • Assess clients and recommend suitable treatments and products
  • Evaluate client needs and recommend appropriate sinus therapy treatments and health products to ensure effective and personalized care. ...
Attention to Detail Time Management
+8
Posted
a month ago
Demand - Customer Service Manager Demand - Customer Service Manager

BSI

Undisclosed

Full Time

Kapar

  • Development and management of efficient and effective order management system and process.
  • Drive Delivery Performance and Leadtime Performance.
  • Develop and execute robust inventory model. ...
Posted
25 days ago
Customer Service Manager Customer Service Manager

YouTrip

Undisclosed

Full Time

Petaling Jaya

  • Directly manage the BPO customer support team handling Malaysia users
  • Set clear expectations around customer empathy, accuracy, tone, and resolution quality
  • Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
7 days ago
Customer Service Manager Customer Service Manager

YouTrip

Undisclosed

Full Time

Petaling Jaya

  • Directly manage the BPO customer support team handling Malaysia users
  • Set clear expectations around customer empathy, accuracy, tone, and resolution quality
  • Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
8 days ago
Customer Service Manager Customer Service Manager

YouTrip

Undisclosed

Full Time

Petaling Jaya

  • Directly manage the BPO customer support team handling Malaysia users
  • Set clear expectations around customer empathy, accuracy, tone, and resolution quality
  • Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
8 days ago
Demand - Customer Service Manager Demand - Customer Service Manager

NS BlueScope

Undisclosed

Full Time

Kapar

  • Development and management of efficient and effective order management system and process.
  • Drive Delivery Performance and Leadtime Performance.
  • Develop and execute robust inventory model. ...
Posted
5 days ago
Customer Service Manager (Financial company) Customer Service Manager (Financial company)

EPS Ventures Sdn Bhd

MYR7,000 - MYR9,000 Per Month

Full Time

Petaling Jaya

  • Lead the planning, implementation, and continuous improvement of customer retention and loyalty strategies to enhance customer engagement and drive repeat business.
  • Develop and execute business growth initiatives by identifying new opportunities, managing strategic partnerships, and monitoring overall performance.
  • Oversee digital platforms and customer engagement channels, driving enhancements, introducing new features, and ensuring optimal user experience and system performance. ...
Posted
4 days ago
Customer Service Manager, Msia - Spore Customer Service Manager, Msia - Spore

ROCKWOOL Group

Undisclosed

Full Time

Malaysia

  • Review and improvise Customer Service team processes and guidelines with other departments from time to time to achieve highest efficiency and effectiveness in accordance to the business requirement.
  • To ensure Customer Service team members understand and adhere standard operation procedures including Do's and Dont's.
  • Issuance of Show cause letter, counselling letter, verbal warning letter as and when required. ...
Posted
13 days ago
Demand - Customer Service Manager Demand - Customer Service Manager

NS BlueScope Malaysia

Undisclosed

Full Time

Kapar

  • Lead cross‑functional demand planning within the monthly and weekly S&OP cycle, developing robust forecasts using historical data, market insights, promotions, and demand sensing to manage volatility.
  • Enable collaboration across Sales, Marketing, Finance, Supply Chain, and regions to deliver one aligned, visible demand plan that supports decision‑making and business objectives.
  • Monitor forecast accuracy, bias, and variance; perform root‑cause analysis and drive corrective actions to support profitability, supply effectiveness, and customer satisfaction. ...
Posted
25 days ago
Demand - Customer Service Manager Demand - Customer Service Manager

NS BlueScope

Undisclosed

Full Time

Kapar

  • You will lead the team in delivering Customer Service Excellence in the area of order fulfilment for customers as well as value creation to enhance customer’s experience to improve our competitive advantage.
  • What You'll Do:
  • Customer Service ...
Posted
25 days ago
Demand - Customer Service Manager Demand - Customer Service Manager

NS BlueScope

Undisclosed

Full Time

Kapar

  • Development and management of efficient and effective order management system and process.
  • Drive Delivery Performance and Leadtime Performance.
  • Develop and execute robust inventory model. ...
Posted
25 days ago
Customer Service Manager (Order Management) - US Market Customer Service Manager (Order Management) - US Market

Michael Page

Undisclosed

Full Time

Shah Alam

  • Lead and shape a newly established Order Management team
  • Regional exposure within a global shared services environment
  • Lead, coach, and develop a team supporting customer service and order management operations ...
Posted
7 days ago
Regional Supply Chain Customer Service Manager (APAC) Regional Supply Chain Customer Service Manager (APAC)

Michael Page

Undisclosed

Full Time

Shah Alam

  • Build and shape a newly established regional team
  • Lead customer service transformation and digitalization
  • Develop and implement customer service strategies that support business growth, operational excellence, and customer satisfaction across the region. ...
Posted
7 days ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Radiometer

Undisclosed

Full Time

Petaling

  • Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce.
  • Serve as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
  • Work closely with customers and internal teams — including sales, operations, supply chain, and logistics — to ensure accurate, timely information flows and a seamless customer experience worldwide. ...
Posted
16 days ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Pall - Aerospace

Undisclosed

Full Time

Petaling Jaya

  • Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
  • Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
  • Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
19 days ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Pall

Undisclosed

Full Time

Petaling Jaya

  • Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
  • Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
  • Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
20 days ago
Customer Service Manager - EMEA Working Hours Customer Service Manager - EMEA Working Hours

Pall Corporation

Undisclosed

Full Time

Petaling Jaya

  • Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
  • Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
  • Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
20 days ago
Service Market - Customer Support Manager Service Market - Customer Support Manager

Volvo Trucks

Undisclosed

Full Time

Shah Alam

  • Develop and implement market-specific strategies to grow service and after-sales revenue
  • Analyze market trends, customer needs, and competitor activities to identify business opportunities
  • Drive customer satisfaction, retention, and loyalty through high-quality service delivery ...
Posted
a month ago
After Sales Services After Sales Services

GME Greentech Sdn Bhd

MYR3,000 - MYR3,500 Per Month

Full Time

Malaysia

  • Free parking
  • We're looking for a responsible and detail-oriented team meber to support customer service, system monitoring and warranty claim matters .
  • Fresh Graduates are welcome. Solar / Electrical knowledge is an advantage . ...
Posted
4 days ago
Manager, Customer Solutions Manager, Customer Solutions

Mercedes-Benz Malaysia

Undisclosed

Full Time

Puchong

  • Establishing good customer support within the team and with markets.
  • Overseeing all daily Order/backorder processing from customers.
  • Establishing and maintaining an STO process and implementing improvement measures where necessary. ...
Posted
6 days ago
Manager, Customer Solutions Manager, Customer Solutions

Mercedes-Benz Group AG

Undisclosed

Full Time

Puchong

  • As a Customer Solutions Manager, you are required to effectively manage and enhance customer relationships by promptly addressing dealer and market queries, overseeing parts technical escalations, and resolving critical parts issues. Ensure seamless communication between dealers, internal teams, and market stakeholders to maintain high levels of customer satisfaction and support business growth. Core responsibility is to establish and safeguard the growth of team, maximize and maintain the team’s overall performance. This includes liaising with internal and external partners to solve complex issues, standardize and improve processes relevant to dealer facing functions.
  • Customer Relationship Management:
  • Establishing good customer support within the team and with markets. ...
Posted
7 days ago
Manager Customer Account Management Manager Customer Account Management

DKSH Holding Ltd

Undisclosed

Full Time

Petaling Jaya

Posted
13 days ago
Manager Customer Account Management Manager Customer Account Management

DKSH Holding Ltd

Undisclosed

Full Time

Petaling Jaya

Posted
13 days ago
Manager Customer Account Management Manager Customer Account Management

DKSH

Undisclosed

Full Time

Petaling Jaya

  • Manage sales, profitability and 5P in-store execution for assigned customers.
  • Partner with customers to align company, category and brand strategies to increase demand and profitable growth
  • Managing operating departmental budgets and costs ...
Posted
13 days ago

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