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300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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MR DIY International
Undisclosed
- Establish and maintain EU HS Code governance standards, procedures, and controls.
- Ensure consistent HS Code classification practices across EU markets.
- Ensure classification decisions comply with relevant customs regulations and methodologies. ...
Posted
11 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- To conduct feasibility studies and writing procurement reports
- Estimating and cost planning to include producing and presenting the final cost plan
- Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents ...
Posted
a month ago
Undisclosed
Singapore
- Partner with business stakeholders to gather, analyse and translate business requirements into IT solutions and system specifications.
- Conduct business process analysis, gap assessments and feasibility studies to identify opportunities for process improvements and automation.
- Design and recommend technology solutions that maximise business value and operational efficiency. ...
Posted
a month ago
Undisclosed
KL City
- Develop and execute comprehensive customer experience strategy for Consumer Banking MY.
- Utilise customer feedback and data analytics to gain insights into customers’ needs, behaviours and preferences.
- Identify key areas of improvements in end to end customer journeys and liaise with key stakeholders to implement solutions. ...
Posted
a month ago
Undisclosed
KL City
- We are looking for experienced CX executive oversee the development and implementation of CX strategy across Consumer Banking MY. This role involves working with cross-functional teams and departments to ensure seamless, positive and consistent CX across all customer touchpoint.
- Key Responsibilities *
- Develop and execute comprehensive customer experience strategy for Consumer Banking MY. ...
Posted
a month ago
CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK
SGD18,750 - SGD20,000 Per Month
Clementi
- With more than 1000talented staffs, our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects. ...
Posted
7 days ago
Mokara Gymnastics Academy
Undisclosed
Jurong East
- Set the tone at the front desk, modelling the service standard you want the team to deliver
- Oversee daily interactions across all channels
- Personally handle escalated or sensitive customer issues with fairness and empathy ...
Posted
a month ago
Undisclosed
Singapore
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and ...
Posted
a month ago
Undisclosed
Singapore
- Generate new revenue across Singapore and selected Southeast Asian markets
- Build and convert a high-volume pipeline across SME, multi-site and enterprise customers
- Manage the full sales cycle from prospecting and discovery through proposal, negotiation and closure ...
Posted
15 days ago
Undisclosed
Singapore
- Manage day to day relationships with assigned merchant and co brand partners, acting as a reliable point of contact for ongoing engagement.
- Support senior account leads in maintaining strong partner relationships and delivering against agreed account objectives.
- Coordinate internal teams to ensure timely follow up on partner requests and initiatives. ...
Posted
a month ago
Undisclosed
WFH
Singapore
- Performance Management and Accountability: Own and monitor critical service and customer experience metrics at the regional level, such as contact rates, automation levels, line of business performance, and customer satisfaction. Drive regional strategies to improve KPIs and ensure consistency in customer experience across all countries.
- Shop Onboarding and Content Excellence: Oversee the performance and efficiency of shop onboarding processes and content management to ensure a high quality experience for partners and users
- Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for QC senior regional stakeholders. Build strong partnerships with Product, Service Ops, and other key functional teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy. ...
Posted
19 days ago
Undisclosed
Singapore
- Strategic Program Management and Launch: Define and lead the roadmap for launching QC specific programs into service operations
- Performance Management and Accountability: Own and monitor critical service and customer experience metrics at the regional level, such as contact rates, automation levels, line of business performance, and customer satisfaction. Drive regional strategies to improve KPIs and ensure consistency in customer experience across all countries.
- Shop Onboarding and Content Excellence: Oversee the performance and efficiency of shop onboarding processes and content management to ensure a high quality experience for partners and users ...
Posted
19 days ago
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