300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 317 jobs results for
"customer care manager"
Chat Available
CUSTOMER SERVICE MANAGER
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Lead and supervise the customer service team.
- Ensure prompt and professional handling of customer inquiries, complaints, and requests.
- Monitor order processing, shipment tracking, and delivery status. ...
Posted
16 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
7 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Be an early applicant!
Posted
12 days ago
Chat Available
MYR8,000 - MYR8,001 Per Month
Near Train Station
- Operations Management
- · Manage the day-to-day operations of the inbound contact centre to ensure smooth service delivery.
- · Monitor and achieve client Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and customer satisfaction goals. ...
Posted
13 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
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Posted
5 days ago
Chat Available
MYR2,700 - MYR2,955 Per Month
Fresh Graduates
- Achievement of sales target set.
- Instill a high standard of friendly, professional customer service.
- Work hand in hand with the Area Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels. ...
Be an early applicant!
Posted
6 days ago
General Manager CSO (Toyota Sales & Service Center)
MYR6,000 - MYR8,000 Per Month
- Strategic Operations Management : Oversee daily functions of automotive workshops, including efficient service scheduling, vehicle maintenance, and body & paint workflows.
- Customer Experience & Delight : Drive customer retention by managing the Voice of Customer (VOC) data, analyzing satisfaction scores, and implementing immediate countermeasures for service gaps.
- Performance & Sales Targets : Direct the team to meet and exceed monthly sales goals, unit throughput, parts inventory velocity, and productivity metrics. ...
Posted
3 days ago
Chat Available
MYR2,700 - MYR2,955 Per Month
Fresh Graduates
- Achievement of sales target set.
- Instill a high standard of friendly, professional customer service.
- Work hand in hand with the Area Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels. ...
Be an early applicant!
Posted
6 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Develop and execute the Group's integrated communications strategy, aligned with AFFIN's corporate priorities, business objectives, and brand positioning.
- Translate business strategy into compelling communications programmes that strengthen stakeholder confidence and corporate reputation.
- Ensure all corporate communications consistently reflect AFFIN's values, purpose and brand identity. ...
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Posted
8 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Experience in retail, F&B, hospitality, or customer-facing roles
- Comfortable taking responsibility on the shop floor
- Good communication skills in English (Bahasa Malaysia, Mandarin or Tamil is a plus) ...
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Posted
4 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
- Experience in retail, F&B, hospitality, or customer-facing roles
- Comfortable taking responsibility on the shop floor
- Good communication skills in English (Bahasa Malaysia, Mandarin or Tamil is a plus) ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Tebrau, Johor
- Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
- Provide application and technical support to ensure optimal equipment performance
- Identify and develop new customers, ensuring projects are completed on time and within budget ...
Posted
a month ago
MYR4,000 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
- SERVICE PERFORMANCE & SALES GROWTH
- Drive service sales performance by monitoring daily transactions, upselling maintenance packages, and promoting service campaigns.
- Develop strategiesto increasecustomer retention and repeat visits through proactive follow-ups and loyalty programs. ...
Be an early applicant!
Posted
9 days ago
MYR6,000 - MYR15,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Develop, implement, and continuously optimize VIP customer retention strategies to enhance customer satisfaction, engagement, and long-term loyalty.
- Lead and manage the VIP Retention team, assigning tasks, setting goals, and monitoring team performance.
- Analyze customer behavior data to identify at-risk customers and develop targeted retention plans. ...
Posted
21 days ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Tebrau, Johor
- Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
- Provide application and technical support to ensure optimal equipment performance
- Identify and develop new customers, ensuring projects are completed on time and within budget ...
Posted
a month ago
Chat Available
Up to MYR6,500 Per Month
Near Train Station
- Team Leadership & Operational Control
- Lead and develop the team to deliver consistent, high-quality service.
- Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
21 days ago
Chat Available
Up to MYR6,500 Per Month
Near Train Station
- Team Leadership & Operational Control
- Lead and develop the team to deliver consistent, high-quality service.
- Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
21 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Lead and supervise the customer service team.
- Ensure prompt and professional handling of customer inquiries, complaints, and requests.
- Monitor order processing, shipment tracking, and delivery status. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide high-quality customer service and support to customers via phone, WhatsApp, email, social media, online booking platforms.
- Respond promptly and professionally to customer enquiries regarding court bookings, memberships, coaching programmes, sports events, tournaments, venue rentals, and promotional packages.
- Prepare quotations for venue rentals, corporate events, tournaments and group bookings. ...
Posted
13 days ago